Shifting Job Functions and Skills

The pandemic accelerated the evolution of job roles within the hospitality sector. Cross-training became pivotal, allowing employees to diversify their skill sets, making them versatile in handling various tasks and enhancing operational flexibility. Roles like hygiene managers, health ambassadors, and digital concierges emerged, catering to the heightened focus on cleanliness, health, and technology integration.

Remote Work Opportunities

While hospitality traditionally thrived on in-person interactions, the pandemic ushered in the acceptance of remote work in certain operational facets. Administrative roles, marketing, and even some aspects of guest services found a new realm in remote work, offering flexibility and cost-saving opportunities for both employees and employers.

Health and Safety Precautions

Health and safety took center stage, leading to the implementation of rigorous protocols. HR departments spearheaded comprehensive training programs ensuring staff compliance with sanitation measures, health screenings, and upholding stringent safety standards. Additionally, employee well-being programs and mental health support mechanisms gained prominence, acknowledging the toll of the crisis on individuals.

Redefining Guest Interactions

Adaptation didn’t stop at internal operations; it extended to guest experiences. Hospitality businesses pivoted towards contactless services, mobile check-ins, and augmented reality tours. HR departments played a crucial role in training employees to deliver personalized, yet socially distanced, guest experiences, striking a delicate balance between warmth and safety.

The hospitality industry’s post-pandemic phase saw fundamental shifts in HR practices. Agility, empathy, and adaptability became central themes. The lessons learned during this period will shape HR strategies, ensuring a more resilient and inclusive workforce.  As the industry embraces changes and moves towards recovery, these evolving HR practices promise to redefine hospitality in the new normal, offering a more dynamic and sustainable future.

The post New Norms in Hospitality Hiring appeared first on Pacific Coast Hospitality.

Market

Seattle, WA

Job Description

Pacific Coast Hospitality is looking for a sharp seasoned Culinary Director for this privately owned, locally operated, full-service multi-unit restaurant group.  Our client is an established company; highly successful, disciplined, with exceptional leadership, a well-developed work/life balance culture and growing FAST!  This opportunity comes with responsibility and autonomy, your expertise and experience will be valued and appreciated from Day One.  

This award-winning restaurant group is passionate about genuine hospitality and delivering scratch made meals from fresh, local and seasonal ingredients.  Great food, great service and fun, defines what has made this multi-unit, multi-concept group successful.  That, and the stability of consistent top-notch leadership at every level of the organization.  

“The answer is YES!  What is the question?” is the one and only service philosophy in this company.

Requirements

The ideal candidate will have the following:

• Minimum 4 years’ experience in upscale and casual dining as executive chef or director role
• Ability to organize the BOH leadership teams
• High visibility and presence in each concept and kitchen
• Expertise With COGS and cost-controlling systems & training
• Ensure quality and consistency of all production & during service
• Lead by example – be positive – create solutions
• Collaborate with ownership on menu development & recipes
• Analyze unit P&Ls & financial performance
• Support hiring and training in all concepts
• Enhance kitchen morale – training – food quality
• Systemize best practices – receiving/ordering/inventory
• Collaborate with the owner to create new revenue streams
• Capitalize on bulk buying

Salary Range & Benefits

• Salary $90k – $ 110k (starting, based on experience)
• Health insurance (90 days)
• Fuel stipend
• Two weeks of paid vacation
• Company phone (90 days)
• Balanced lifestyle – for real, not just talked about
• Entrepreneurial environment- yes, we have systems, but we need thinking leaders that don’t want their hands held

Job Category

Culinary Director

Job Type

Full Time

If any of these positions seem like you – please click on the button below to submit your resume and cover letter.   We will contact you via telephone or email for an initial interview. For immediate response, text us.

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“We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.“

The post Job: Culinary Director, Seattle, WA appeared first on Pacific Coast Hospitality.

Market

Seattle, WA

Job Description

We have an outstanding Multi-Unit Chef opportunity with a top-tier regional hospitality group in Seattle, Washington. This is a career making long-term position that will provide quality of life and many professional growth opportunities with the best of the best in the Pacific Northwest. This award winning, family owned and operated hospitality group, has several successful concepts across the Seattle markets. They don’t just talk about work/life balance with their teams, they live it and breath it. This is a top-tier opportunity for a top-tier candidate. Is that you?

Requirements

The ideal candidate will have the following:

• Three years high-volume multi-unit full-service restaurant leadership experience
• Ability to cover PTO and be the chef in multi-units
• Conducts store audits and monitors COGS and labor at three units
• Trains systems and tools to chefs and teams
• Rolls out new menus
• Oversees all chef and sous chef training
• Trained in menu planning and volume production systems
• Track record of achieving financial results
• Strong kitchen organizational skills
• Skilled communicator that leads by example
• Passion for developing and mentoring your teams
• Strong honesty, integrity and guest advocate philosophy
• Personal and professional maturity is a key attribute

Salary Range & Benefits

• Salary package – $105k Base ($150k w/bonus)
• Generous achievable bonus program (up to 30%)
• Generous benefits package
• Annual performance and salary review
• Relocation available

Job Category

Multi-Unit Chef

Job Type

Full Time

If any of these positions seem like you – please click on the button below to submit your resume and cover letter.   We will contact you via telephone or email for an initial interview. For immediate response, text us.

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“We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.“

The post Job: Multi-Unit Chef, Seattle appeared first on Pacific Coast Hospitality.

Market

Seattle, WA

Job Description

We are seeking top-quality candidates for a General Manager opportunity for this iconic, growing, locally owned and operated fast-casual concept. This brand is an institution in the PNW, with a work-life balance culture, a commitment to the communities they operate in, and to the development of their team members at every level! There is no doubt about it, their product in the BEST in the business, and they’ve got the press and the local, regional, and national accolades to back it up. Signature menu items and signature friendly hands-on service are what they are known for.

The right candidate for this exceptional General Manager opportunity will embody the following values; a servant leader, a brand ambassador, a clear communicator, and a dedicated coach. Is this you? A “Can Do, Guest Driven” service philosophy combined with leadership and crew that have complete ownership for their results are the cornerstones of the business.

Requirements

The ideal candidates will have the following:

• Two years’ experience working as General Manager in the Fast Casual dining segment
• Ability to rapidly grow in responsibilities and position. We will be adding 1 additional unit this year and 2 – 4 in 2023
• Boots on the ground, hands-on, team supporting leadership style
• Ability to lead a team, assess strengths and develop individuals to succeed in their roles
• Knowledge of principles and processes for providing unparalleled guest and personal services
• Ability to collaborate, manage, anticipate and strategize on results with company leadership
• Manages administrative deadlines, communicates timely and effectively
• Be a solid leader with integrity and honesty

Salary Range & Benefits

• Compensation package / salary $65k – $70k
• Generous and obtainable bonus program
• Medical, dental and life insurance
• Annual performance and salary review
• Balanced lifestyle – for real, not just talked about

Job Category

Restaurant General Manager (Fast Casual)

Job Type

Full Time

If this position seems like you – please click on the button below to submit your resume and cover letter.   We will contact you via telephone or email for an initial interview.

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“We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.“

The post Job: General Manager (Fast Casual), Seattle, WA appeared first on Pacific Coast Hospitality.

Market

Crystal Mountain Resort, Seattle, WA

Job Description

Pacific Coast Hospitality is looking for a sharp seasoned Restaurant General Manager and a hands-on energetic Resort Banquet Manager for this world-class resort that’s just a couple of hours south of Seattle. Known for their long ski season and busy summer tourism activities, Crystal Mountain Resort is your dream job waiting to happen! When the storms hit and the peaks are out, the mountain becomes a place of reverence and awe. Get away from the grind of working in the city, and make this year the year you start to balance lifestyle, self-care, and work! These opportunities come with responsibility and autonomy, your expertise and experience will be valued and appreciated from Day One.

The PERKS are ENDLESS!

• Relocation allowance available
• On mountain housing options
• Full season ski pass
• Friends and family passes
• Free ski lessons
• FULL meal plan everyday
• Beer, wine, liquor discounts
• Equipment discounts

Requirements

The ideal candidates will have the following:

• Minimum 2 years’ experience working as a GM or an AGM
• Minimum 2 years’ experience working as a Banquet Manager/Event Planner
• Ability to step in and step up and contribute from Day One
• A top line, guest focused mentality is a must
• Experience in developing and mentoring other managers and team members
• Aggressive intuitive ability to source and hire quality team members and successfully onboard them, orient them, and support training them
• Ability to lead a team, assess strengths and develop individuals to succeed
• Ability to communicate openly, directly, and honestly with leadership and your team
• Basic understanding of restaurant accounting and ability to use data to improve operations

Salary Range & Benefits

• Compensation package: $55k – $ 65k (hourly eligible for over-time)
• Good industry benefits package
• Annual performance and salary review
• Balanced lifestyle – for real, not just talked about

Job Category

General Manager/Banquet Manager

Job Type

Full Time

If this position seems like you – please click on the button below to submit your resume and cover letter.   We will contact you via telephone or email for an initial interview.

*_{Message and data rates may apply}

“We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.“

The post Job: Ski Resort FOH Jobs, Seattle appeared first on Pacific Coast Hospitality.

Market

Crystal Mountain Resort, Seattle, WA

Job Description

Pacific Coast Hospitality is looking for a sharp seasoned Restaurant General Manager and a hands-on energetic Resort Banquet Manager for this world-class resort that’s just a couple of hours south of Seattle. Known for their long ski season and busy summer tourism activities, Crystal Mountain Resort is your dream job waiting to happen! When the storms hit and the peaks are out, the mountain becomes a place of reverence and awe. Get away from the grind of working in the city, and make this year the year you start to balance lifestyle, self-care, and work! These opportunities come with responsibility and autonomy, your expertise and experience will be valued and appreciated from Day One.

The PERKS are ENDLESS!

• Relocation allowance available
• On mountain housing options
• Full season ski pass
• Friends and family passes
• Free ski lessons
• FULL meal plan everyday
• Beer, wine, liquor discounts
• Equipment discounts

Requirements

The ideal candidates will have the following:

• Minimum 2 years’ experience working as a GM or an AGM
• Minimum 2 years’ experience working as a Banquet Manager/Event Planner
• Ability to step in and step up and contribute from Day One
• A top line, guest focused mentality is a must
• Experience in developing and mentoring other managers and team members
• Aggressive intuitive ability to source and hire quality team members and successfully onboard them, orient them, and support training them
• Ability to lead a team, assess strengths and develop individuals to succeed
• Ability to communicate openly, directly, and honestly with leadership and your team
• Basic understanding of restaurant accounting and ability to use data to improve operations

Salary Range & Benefits

• Compensation package: $55k – $ 65k (hourly eligible for over-time)
• Good industry benefits package
• Annual performance and salary review
• Balanced lifestyle – for real, not just talked about

Job Category

General Manager/Banquet Manager

Job Type

Full Time

If this position seems like you – please click on the button below to submit your resume and cover letter.   We will contact you via telephone or email for an initial interview.

*_{Message and data rates may apply}

“We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.“

The post Job: Restaurant General Manager & Resort Banquet Manager, Seattle appeared first on Pacific Coast Hospitality.

Market

Seattle, WA

Job Description

Pacific Coast Hospitality is looking for a sharp, seasoned General Manager for this full-service restaurant in Seattle, Washington. Our client is an established company; highly successful, disciplined, with exceptional leadership, and a well-developed work/life balance culture. This opportunity comes with responsibility and autonomy, your expertise and experience will be valued and appreciated from Day One.

This award-winning restaurant group is passionate about genuine hospitality and delivering scratch made meals from local and seasonal ingredients; the best seafood the Northwest has to offer. Always delivering MORE than the guests are expecting in a high-volume busy restaurant, defines what has made this multi-unit, multi-concept group successful. That, and the stability of consistent top-notch leadership at every level of the organization.

Local sourcing and sustainability rule the menu, and the bar programs local wines, quality cocktails, and craft beers are all part of the experience. This popular destination eatery features scratch made locally sourced steaks and seafood, and a fun lively atmosphere.

“The answer is YES! What is the question?” is the one and only service philosophy in this company.

The ideal candidate has high-volume full-service experience, a love of team building, demonstrates a desire to continue growing both professionally and personally, and is eager to LEAD. This is an outstanding opportunity for the right candidate to build a great team, and experience professional growth with a well-respected, growing company.

Requirements

The ideal candidate must have the following to be considered:

• 3-5 years of General Management experience in a high-volume full-service dining establishment.
• Proven leadership skills with a strong ability to assess talent and build effective teams.
• Previous work in leading successful training and education programs.
• Hands on ability to direct management teams in high-volume environments.
• Role model with high ethical standards for self and others.
• Strong business acumen with results orientation to drive key business performance metrics.
• Excellent communication skills, both written and verbal ability to communicate with individuals at all levels of the organization.
• Total P&L accountability

Salary Range & Benefits

• Salary package – $85k – $110k
• Achievable bonus incentive
• Medical, dental, and vision coverage
• 401k after 12 months
• Paid vacation
• Annual performance and salary review
• Balanced lifestyle – for real, not just talked about
• Entrepreneurial environment – yes, we have systems, but we want thinking leaders that don’t need their hand held!

Job Category

General Manager

Job Type

Full Time

If this position seems like you – please click on the button below to submit your resume and cover letter.   We will contact you via telephone or email for an initial interview.

“We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.“

The post Job: General Manager, Seattle appeared first on Pacific Coast Hospitality.

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

Market Seattle, WA (South Sound Area)

Job Description 

Pacific Coast Hospitality has been retained to search for a Restaurant General Manager that loves people, great food and beverage, and knows how to make a dollar at the end of the day. (seriously…. we’ll do $8 million this year) Our client is a high volume, award-winning, locally owned and operated seafood concept that is casual, comfortable and affordable with a keen sense of Northwest style serving authentic, high quality and flavor-rich foods from Northwest waters, fields and ranches.

Whenever possible we use local, regional, organic, free range, wild, and sustainable ingredients including locally farmed produce, Washington and Oregon poultry and beef, wild Northwest seafood, local artisan bread, and local microbrews.

A “Can Do, Guest Driven” service philosophy combined with Management and crew that have complete ownership for their results are the cornerstones of our business. In addition, we are an active community member and deeply committed to a large, yet selective group of local charities, organizations and non-profits.

Requirements Ideal candidate must have the following:

• Minimum of 10+ years’ experience managing a high volume, high service level venue with specific understanding of restaurant operations and financials.
• A top line, guest focused mentality is a must!
• Experience in managing a large management structure and employee base is required.
• Strong culinary and craft cocktail experience a plus.
• Ability to lead a team, assess strengths and develop individuals to succeed in their roles.
• Knowledge of principles and processes for providing unparalleled guest and personal services.
• Up to date with trends in the hospitability business specifically restaurants.
• Ability to manage, anticipate and strategize on results.
• Manages deadlines, communicates timely and effectively.

Salary Range & Benefits

• Industry leading Compensation Package / Salary $70k – $90k (starting, based on experience level)
• Generous and Obtainable Performance Bonus Program
• Medical, Dental and Life Insurance
• 401k Program
• Annual Performance and Salary Review
• Growth (individual and company)
• Balanced Lifestyle – for real, not just talked about
• Entrepreneurial Environment- yes, we have systems, but we need thinking leaders that don’t want their hand held.
• Destination Location

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. http://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

The post Job: Restaurant General Manager appeared first on Pacific Coast Hospitality.

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

Market Tacoma, WA

Job Description 

Pacific Coast Hospitality has been retained to search for a Restaurant Executive Chef for our client, a high volume, and award-winning seafood concept that is casual, comfortable and affordable with a keen sense of Northwest style serving authentic, high quality and flavor-rich foods from Northwest waters, fields and ranches.

Whenever possible our Executive Chef uses local, regional, organic, free range, wild, and sustainable ingredients including locally farmed produce, Washington and Oregon poultry and beef, wild Northwest seafood, local artisan bread, and local microbrews.

A “Can Do, Guest Driven” service philosophy combined with Management and crew that have complete ownership for their results are the cornerstones of our business. In addition, we are active community members and deeply committed to are large, yet selective group of local charities, organizations and non-profits.

Requirements Ideal candidate will have the following:

• Minimum of 5+ years’ experience managing a high volume, high service level kitchen with specific understanding of restaurant operations and financials.
• A top line, guest focused mentality is a must!
• Experience in managing a large management structure and employee base is required.
• Strong culinary experience needed, high volume “foodie” experience a plus.
• Ability to lead a team, assess strengths and develop individuals to succeed in their roles.
• Up to date with food trends in the hospitality industry.
• Ability to manage, anticipate and strategize on results.
• Manages deadlines, communicates timely and effectively.
• BUSY environment, candidate must have the energy and mental toughness to succeed.
• Strong honesty, integrity and guest-oriented philosophy.
• Strong kitchen organizational skills.
• Personal and professional maturity is a key attribute.

Salary Range & Benefits

• Salary – $60k – $85k (starting, based on experience level)
• Generous and Obtainable Performance Bonus Program
• Medical, Dental and Life Insurance
• Annual Performance and Salary Review (6% wage increase possible)

Job Category Restaurant Executive Chef

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

The post Job: Restaurant Executive Chef appeared first on Pacific Coast Hospitality.

Market Seattle, WA 

Job Description 

Pacific Coast Hospitality has been retained to search for a Restaurant Manager for this new and rapidly growing, locally owned and operated full-service concept. Local sourcing and sustainability rule, a uniquely Northwest burger restaurant, a modern take on the traditional bar, pairing today’s high-energy atmosphere bar feel with flavorful dishes specifically designed with the freshest regional ingredients in its full-service restaurant and bar. In addition to hand-crafted beers, including 18 local craft brews on tap, a selection of more than 100 local, national and international whiskeys, and that quintessential burger pairing – signature milkshakes.

A “Can Do, Guest Driven” service philosophy combined with Management and crew that have complete ownership for their results are the cornerstones of our business. In addition, we are an active community member and deeply committed to a large, yet selective group of local charities, organizations and non-profits.

Requirements Ideal candidate must have the following:

• 2 years’ experience working as Manager in the upscale casual dining segment.
• Ability to rapidly grow in responsibilities and position. We will be adding 7-12 additional units over the next 5 years.
• A top line, guest focused mentality is a must!
• Experience in managing a large employee base is required.
• Ability to lead a team, assess strengths and develop individuals to succeed in their roles.
• Knowledge of principles and processes for providing unparalleled guest and personal services.

• Up to date with trends in the hospitality business, specifically restaurants.
• Ability to manage, anticipate and strategize on results.
• Manages deadlines, communicates timely and effectively.

Salary Range & Benefits

• Industry competitive Compensation Package / Salary $46k – $52k (starting, based on experience level)
• Generous and Obtainable Performance Monthly Bonus Program
• Medical, Dental and Life Insurance
• Annual Performance and Salary Review
• Balanced Lifestyle – for real, not just talked about
• Entrepreneurial Environment- yes, we have systems, but we need thinking leaders that don’t want their hand held.

The post Job: Restaurant Manager appeared first on Pacific Coast Hospitality.