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Restaurant Manager

Job: Restaurant General Manager

August 18, 2016 by Steve Weber, PCH

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: San Francisco —Pacific Coast Hospitality. Restaurant Recruitment for San Francisco, CA

Market San Francisco, CA

Job Description 

Do you believe in the power of food that is handmade – food that is crafted with love and care? Flat bread made fresh in-store daily; sauces seasoned with spices we roast in small batches, the freshest local produce available….we’ve created something different! We don’t just think of ourselves as a restaurant. We’re a place to break bread with friends and a great way to introduce them to the wonders of a new cuisine. We believe that you don’t need to go to a fancy sitdown restaurant to be treated like a king. Walk through our doors, be our guest. Leave the rest to us. Everything we do is with the goal of putting a smile on your face.

We are searching for bright and talented General Manager candidates with experience in high volume (average annual sales $2.5 million) fast-casual restaurant management to lead the growth of this quickly emerging concept. The ideal candidate must possess a track record and passion for delivering outstanding guest experiences, mentoring and developing others, and thrive in an environment of rapid expansion and personal development. Our leaders must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management.

Requirements Ideal candidate will have the following:

  • Minimum 2-3 years fast-casual restaurant management experience
  • Strong organizational, communication, delegation, and leadership skills
  • Commitment to providing outstanding guest service
  • Passion for developing and mentoring a team
  • Track record of achieving financial results
  • Strong honesty, integrity and guest-oriented philosophy

Salary Range & Benefits

  • Starting Salary Range is $55,000 – $70,000/yr. based on experience
  • VERY Generous Bonus Potential
  • 2 Weeks PTO Per Year
  • Company Stock Incentive Plan (coming in 2017!)
  • Medical Insurance with Generous Company Contribution
  • Very Balanced Lifestyle
  • Excellent Opportunities for Career Growth

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Filed Under: Recruiting, Restaurant positions Tagged With: apply, Assistant General Manager, Bay Area, Company benefits, Fast Casual, General Manager, hire restaurant management, hospitality management, Kitchen Manager, Northern California, QSR, Restaurant Manager, San Francisco

3 Ways You're Making the Job Search Harder Than It Has to Be

August 12, 2016 by Steve Weber, PCH

Anyone who has ever been on the search for a new job knows just how stressful the process can be. From analyzing every word on your resume to worrying over the time it takes to hear back after sending in an application, there is stress around every corner. Why would anyone intentionally make it harder than it has to be? The truth is that many of us do! Here are 3 ways that you’re making your job search more difficult than it needs to be.
You aren’t updating your resume for each application. Sure, the basic facts will always remain the same. Your last employer will always been your last employer and that alma mater is never changing, but there are some key things that should. You should determine with skills and experiences from past jobs to highlight based on the job description of the position you’re applying for. Maybe they’re looking for a kitchen manager with leadership experience? Be sure to highlight that specifically on the resume you submit for that opening.
You’re underestimating yourself. This one is what holds most people back. You see a long list of qualifications and duties on a job listing & immediately assume it isn’t for you without an extra second of thought. It’s important to take a step back and really look at your skills and experiences. Most of the time you’re more qualified than you think! If you meet most of the desired skills listed on a job posting, highlight them on your resume and go ahead and apply. Very rarely does anyone check every single box on the job description, so you’re only hurting yourself by holding back.
You don’t utilize professional staffing companies. Why wouldn’t you want the help of people who specialize in hiring and placing talent within your specific industry? Professional staffing companies work with both companies looking to hire and individuals searching for a job to find the best match for everyone involved. Many companies, like us here at Pacific Coast Hospitality, also offer additional services to help candidates put their best foot forward in the job hunt. Take a look at our candidate services here.

Filed Under: Recruiting Tagged With: Assistant General Manager, hire restaurant management, hiring, hospitality, hospitality management, pacific coast hospitality, restaurant, Restaurant Manager

3 Ways You’re Making the Job Search Harder Than It Has to Be

August 12, 2016 by PCHblog

Anyone who has ever been on the search for a new job knows just how stressful the process can be. From analyzing every word on your resume to worrying over the time it takes to hear back after sending in an application, there is stress around every corner. Why would anyone intentionally make it harder than it has to be? The truth is that many of us do! Here are 3 ways that you’re making your job search more difficult than it needs to be.

You aren’t updating your resume for each application. Sure, the basic facts will always remain the same. Your last employer will always been your last employer and that alma mater is never changing, but there are some key things that should. You should determine with skills and experiences from past jobs to highlight based on the job description of the position you’re applying for. Maybe they’re looking for a kitchen manager with leadership experience? Be sure to highlight that specifically on the resume you submit for that opening.

You’re underestimating yourself. This one is what holds most people back. You see a long list of qualifications and duties on a job listing & immediately assume it isn’t for you without an extra second of thought. It’s important to take a step back and really look at your skills and experiences. Most of the time you’re more qualified than you think! If you meet most of the desired skills listed on a job posting, highlight them on your resume and go ahead and apply. Very rarely does anyone check every single box on the job description, so you’re only hurting yourself by holding back.

You don’t utilize professional staffing companies. Why wouldn’t you want the help of people who specialize in hiring and placing talent within your specific industry? Professional staffing companies work with both companies looking to hire and individuals searching for a job to find the best match for everyone involved. Many companies, like us here at Pacific Coast Hospitality, also offer additional services to help candidates put their best foot forward in the job hunt. Take a look at our candidate services here.

Filed Under: Recruiting Tagged With: Assistant General Manager, hire restaurant management, hiring, hospitality, hospitality management, pacific coast hospitality, restaurant, Restaurant Manager

Job: Restaurant Manager

August 9, 2016 by Steve Weber, PCH

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitmentMarket Seattle, WA

Job Description 

A Seattle original since 1935….this family owned, fast casual restaurant prides itself in offering the freshest, local  ingredients at reasonable prices. Specializing in fish and chips….all hand-cut fillets of wild-caught Alaskan cod, pacific salmon & halibut, along with local oysters from Hoquiam. This concept is searching for a dynamic Restaurant Manager candidate to join their team. Their restaurants are comfortable and sparkling clean, with outstanding service, hospitality and attention to detail. Offering competitive wages and benefits, this family owned restaurant group is committed to the wellbeing of their team members, their families and the neighborhoods they operate in.

If you have the drive to lead and coach an inspired and service-focused workforce and enjoy engaging the community to grow your business, then this fast-paced, friendly atmosphere is the place for you!

Requirements Ideal candidate will have the following:

  • 2+ years Assistant Manager experience with a QSR / Fast Casual concept
  • Ability to be self-directed and act with a minimum of direct supervision or oversight
  • Strong decision making skills, verbal communication, and guest focus
  • Record of delivering consistent revenue and profit expectations
  • A strong track record of understanding and adhering to defined operational processes
  • Passion for developing local marketing, building great relationships within the community
  • Ability to motivate staff to excel in high-volume, time sensitive environment
  • Ability to consistently deliver high quality food and service

Salary Range & Benefits

  • $36,000 – $42,000/yr. based on experience
  • Obtainable bonus program based off 7% of base salary
  • Benefits package including medical insurance (75% employer paid!)
  • Annual Performance / Salary Review
  • PTO benefits

Job Category Restaurant Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Filed Under: Recruiting, Restaurant positions Tagged With: apply, Assistant General Manager, Company benefits, General Manager, hospitality management, Kitchen Manager, QSR, Restaurant Manager, Seattle Washington, washington state

KEY HIRING ESSENTIALS TO AVOIDING TURNOVER

June 5, 2016 by PCHblog

From what goes on the plates to who serves it, it all comes down to who you hire.  What are they like? How do they interact with the guest? What’s their reaction to conflict? One bad hire can infect and affect an entire staff and bring a line of issues for yourself and your guest.
Beyond a bad hire ruining a guest experience, the cost of a bad hire is high.  According to the Council of Hotel and Restaurant Trainers, the average cost wasted on a bad hire is $20,000 per manager and $2,225 per hourly employee. Let the numbers speak for themselves.
So before your cash goes down the drain and a bad reputation spreads from poor guest experiences, consider these 2 key hiring essentials – it might just save you both time and money!
Hire the candidates with a level of high engagement. 
What’s the employee’s engagement level? It’s a candidates market and individuals are looking for the greatest and newest opportunities consistently.  Beyond the hire that stands out on paper with the skills to perform well, who are the ones with a genuine interest in the food and beverage industry as a whole? They are the ones likely to be satisfied in your working environment and therefore a steady employee.
More than just engaged in the industry, hire the candidate with shown social engagement skills too.  When employees are socially engaged in their career, guests notice it too. So what’s “socially engaged” mean? We’re talking about the candidates who like to lend a helping hand to their fellow co-workers, find importance in celebrating accomplishments and are not out to just make a buck or two…We’re talking about the ones who speak with the guest dining and are eager to ensure their experience is the best and most welcoming possible. Whether you’re after a close knit family culture, a strong team emphasis or any other cultural work ideas, hire the candidates who have shown you the social skills to meet your goals.  Your guest and other employees will thank you for the engagement levels each new employee possesses.
Hire the candidate you have screened fully.
It’s the 21st century and that means a whole new world of opportunity to automate the age-old hiring process.
From online applications to personality test, take advantage of the tools available to help “do the legwork” for you to weed out the candidates who don’t make a qualified fit.  Find out more than just previous work history and education… discover their character and outlook on work with a variety of online questionnaire surveys.
There’s far more to screening a candidate for hire beyond a one-time face to face interview.  In fact, it’s the hires that you interview one time with just a paper application who are costing you the big bucks we call turnover.  One example to setting an automated screening process to help eliminate high turnover rates could include setting up online surveys for previous employers and references to reply with detailed information on each candidate’s performance.
There’s more to the age-old practice of hiring than ever before… what are you doing to make it not only hard for candidates to want to walk away from your company after their hire, but before even accepting the position to ensure you’ve got the right hire?

Filed Under: Blog Tagged With: Assistant General Manager, career, hospitality management, pacific coast, pacific coast hospitality, recruit hospitality, restaurant, Restaurant Area Supervisor, Restaurant Manager, staffing

Job: Restaurant Kitchen Manager

May 23, 2016 by Steve Weber, PCH

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.


photo: Portland, Oregon skyline | Pacific Coast Hospitality hospitality recruitersMarket
Portland, OR

Job Description

Guest focused, team oriented, results driven! Pacific Northwest owned and operated emerging restaurant concept, slated for tremendous growth in the coming 3 years is coming to Portland and seeking an experienced Restaurant Kitchen Manager candidate to lead this growth in its neighborhood gathering places. Expansion plans call for 20 restaurants by the end of 2016!

Our restaurants’ design and menu were built to reflect an atmosphere for special hard-working people. It’s a place where friends and neighbors can gather to enjoy a really cold beer, unique beverages and some great food in a comfortable, fun, safe, and familiar environment.

Our objective is to always hire the best leaders and team members and keep them. We want to be our neighborhoods employer of choice. Ultimately our most valued asset is our people and their relationship with the guest.

Management team members are responsible for delivering financial, human resource, and operational results through:

  • Technical Work: Strong presence on the hotline in both a technical and managerial aspect
  • Plate presentations meet company guidelines.
  • Assisting with developing special menus and promotions.
  • Food cost and Labor goals are achieved.
  • Setting and meeting expectations
  • Acting with high level of accountability
  • Internal mentoring and staff development

Requirements Ideal candidate must have the following:

  • 3-4 years high volume cooking experience
  • Strong technical ability in all areas of the kitchen including prep, pantry, broiler, sauté, fry
  • High volume, casual theme restaurant experience preferred
  • Passion for developing and mentoring a team
  • Track record of achieving financial results
  • Strong honesty, integrity and guest-oriented philosophy

Salary Range and Benefits

  • Starting salary range is $42,500 – $50,000/yr. based on experience
  • Medical and Dental Insurance Coverage
  • 14 days PTO per year
  • Generous (and obtainable!)Bonus Program
  • Annual Performance / Salary Review
  • Outstanding Growth Potential

Job Category Restaurant Kitchen Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Filed Under: Recruiting, Restaurant positions Tagged With: apply, Assistant General Manager, Company benefits, Full Service, hospitality management, job posting, Kitchen Manager, Oregon, Portland, Restaurant Manager, Sous Chef

Job: Restaurant General Manager

April 15, 2016 by Steve Weber, PCH

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Portland, Oregon skyline | Pacific Coast Hospitality hospitality recruiters

Market Portland, OR

Job Description

Community involved since 1995, this well established, locally owned and operated company is searching for a top caliber Restaurant General Manager to lead their award-winning, high volume dining location offering incredible views and a family-friendly environment. This privately owned company showcases casual, yet upscale northwest cuisine using only the finest local ingredients, incorporating fresh local seafood and produce to create a unique dining experience.

Requirements Ideal candidate must have the following:

  • 2 years of high volume, casual theme or above restaurant General Manager experience
  • Proven ability to lead a staff of 30 plus team members
  • Ability and desire to build community relations and promote the growth of the concept within and outside of the four walls
  • Good working understanding of industry financials (building sales, product costs, labor management, etc.)
  • Excellent people and communication skills
  • Strong guest-oriented philosophy

Salary Range & Benefits

  • Starting salary range is $55,000 to $75,000 based on experience
  • Medical, Dental and Life Insurance Coverage
  • Annual Performance / Salary Review
  • Excellent Quality of Life balance
  • Extremely Low Turnover

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Filed Under: Recruiting, Restaurant positions Tagged With: apply, Assistant General Manager, Company benefits, Full Service, General Manager, hire restaurant management, hospitality management, Manager, Oregon, Portland, Restaurant Manager

Job: Restaurant General Manager

April 7, 2016 by Steve Weber, PCH

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.


photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitment

Market Seattle, WA (Federal Way, Puyallup, Maple Valley, & Four Corners)

Job Description 

Pacific Coast Hospitality is searching for an experienced Restaurant General Manager to lead this exciting, new fast casual upstart concept in Seattle WA. Featuring slow baked and rotisserie-cooked meats, fresh-baked breads produced by premiere Northwest bakers, made-from-scratch signature spreads along with crafted soups and salads to accompany these sandwiches, quality and local is the name of the game with this growing company. With our infinite varieties of ingredients, our guests enjoy a skies-the-limit opportunity to incorporate everything from beloved grilled cheese to globally inspired creations, all with a fast, fresh and affordable attitude.

Although an upstart, this endeavor is backed with over 20 years of success in QSR in the Seattle area, a rock solid company with high integrity and a sincere commitment to a balanced quality of life for their unit leaders. Come join an exciting, expanding, intelligent concept choice for today’s world!

Requirements Ideal candidate must have the following:

  • 3 years’ experience as Manager in a complex and fast paced food and beverage environment
  • Because this position will be involved in readying the initial launch, experience in opening a new restaurant is strongly preferred
  • Knowledgeable and experienced in the development of training materials, organizational systems and ultimate training of a new team.
  • Ability to serve as the immediate and influential face of the business.
  • Knowledge of both front- and back-of-house functions is critical. These include understanding the importance of food preparation, safety, and service and ensuring the efficient and profitable business performance of the restaurant

Salary Range & Benefits

  • Salary – $50k – $70k (starting, based on experience level )
  • Very balanced quality of life standards
  • Medical and Dental Health Insurance
  • 401k participation
  • Annual Performance and Salary Review

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Filed Under: Recruiting, Restaurant positions Tagged With: apply, Assistant General Manager, Company benefits, Fast Casual, General Manager, hospitality management, Kitchen Manager, Manager, Restaurant Manager, Seattle Washington, washington state

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