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Restaurant Area Supervisor

JOB: Franchise Business Consultant / Franchise Director of Operations

April 12, 2016 by Steve Weber, PCH

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Portland, Oregon skyline | Pacific Coast Hospitality hospitality recruiters

Market
Portland, OR

Job Description

Pacific Coast Hospitality has been retained to search for a Franchise Business Consultant / Franchise Director of Operations for this leading fast casual, all fresh, nationally recognized brand. This position provides leadership and assistance to assigned franchisees in order to achieve short and long-term Company objectives.  Utilizing knowledge of restaurant operations and staff resources provides counsel, advice and assistance to franchise owners/operators to impact and improve sales, profits and operating standards. This position is based in Portland with travel to both Washington and northern California.

Requirements Ideal candidate must have the following:

  • 5 years’ experience working as Multi-unit Leader / Franchise Consultant. A strong background in Multi-Unit Franchise Operations / Business Management within the fast food /quick service restaurant industry.
  • Must know and be passionate about food and culinary procedures as all food is made from scratch daily.
  • Driven, highly motivated, results orientated style is a must! Outgoing, energetic individual who is performance driven and able to work independently delivering non-stop results.
  • Established proficiency to improve operations with specific track record examples.
  • Proven ability for enforcement and compliance of brand standards with franchisees.
  • Passion for developing and mentoring a team.
  • Proven ability to set goals and inspire store level teams and Franchise Owners toward personal improvement and operational development.
  • Positive and friendly attitude with the initiative to appropriately deal with Franchise Owners and employees in any situation – new store opening and on-going training and operations.
  • Strong oral and written communication skills and excellent critical thinking/problem-solving abilities.
  • An individual who is detailed/action oriented and demonstrates high standards of integrity, trust, and ethics.

Salary Range & Benefits

  • Salary – $70k – $90k (starting, based on experience level )
  • Obtainable Performance Bonus Program based on Company results
  • Medical and Dental Health Insurance
  • Annual Performance and Salary Review
  • Company auto

Job Category Franchise Business Consultant / Franchise Director of Operations

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Filed Under: Recruiting, Restaurant positions Tagged With: apply, Company benefits, Franchise Consultant, Franchise Director of Operations, hire restaurant management, Northern California, Oregon, Restaurant Area Supervisor, washington state

Job: Restaurant Area Supervisor / Manager

January 20, 2014 by Steve Weber, PCH

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Portland, Oregon skyline | Pacific Coast Hospitality hospitality recruiters

Market Portland / Salem, OR

Job Description 

A leading and growing local franchise of national pizza company is looking for an Area Supervisor candidate to lead and oversee 5-7 Salem / Portland area locations. Candidate must be located in greater Salem / Portland area. Ideal candidate must possess a minimum 2 years multi-unit experience in restaurant / retail industry; be experienced in ensuring operational effectiveness for multi-unit organizations; ability to learn a thorough understanding of Company standards, policies & procedures; ability to read financial statements with strong analytical skills; ability to effectively and professionally provide guidance and coaching to store management and TMs; ability to plan and conduct effective meetings; experience in working independently with a result orientation;  strong oral and written communication skills including public speaking; and strong organizational skills.

This franchise has been built on the values of a customer focused business plan, expanding from 5 to 30 units in 18 months. They continue to invest in their business with an eye to the future, building new locations, relocating stores, and aggressively remodeling many existing units, which are currently underway.

Requirements Ideal candidate must have the following:

  • Minimum 2 years multi-unit experience in restaurant / retail industry
  • Experienced in ensuring operational effectiveness for multi-unit organizations
  • Ability to thorough learn / understanding / teach Company standards, policies & procedures
  • Ability to read financial statements; strong analytical skills
  • Ability to effectively and professionally provide guidance and coaching to store management and TMs
  • Ability to plan and conduct effective meetings
  • Experience in working independently with a result orientation
  • Strong oral and written communication skills including public speaking
  • Strong organizational skills

Salary Range & Benefits

  • Annual Salary $50,000 – $70,000
  • Performance Bonus Potential / 90 days / $6,500
  • Mileage reimbursement / $.54 per mile
  • Health Insurance / 90 days / Family Coverage / $9,000 (est.)
  • PTO 6 days for the first year and 12 days thereafter

Job Category Restaurant Area Supervisor / Manager

Job Type Full Time

If this position seems like you – please clink on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Filed Under: Recruiting, Restaurant positions Tagged With: apply, Company benefits, job posting, Oregon, QSR, Restaurant Area Supervisor

Job: Restaurant Area Supervisor / Manager

November 26, 2013 by Steve Weber, PCH

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Portland, Oregon skyline | Pacific Coast Hospitality hospitality recruiters

Market Portland / Salem, OR

Job Description 

A leading and growing local franchise of national pizza company is looking for a Restaurant Area Supervisor candidate to lead and oversee 5-7 Salem / Portland area locations. Candidate must be located in greater Salem / Portland area. Ideal candidate must possess a minimum 2 years multi-unit experience in restaurant / retail industry; be experienced in ensuring operational effectiveness for multi-unit organizations; ability to learn a thorough understanding of Company standards, policies & procedures; ability to read financial statements with strong analytical skills; ability to effectively and professionally provide guidance and coaching to store management and TMs; ability to plan and conduct effective meetings; experience in working independently with a result orientation;  strong oral and written communication skills including public speaking; and strong organizational skills.

This franchise has been built on the values of a customer focused business plan, expanding from 5 to 30 units in 18 months. They continue to invest in their business with an eye to the future, building new locations, relocating stores, and aggressively remodeling many existing units, which are currently underway.

Requirements Ideal candidate must have the following:

  • Minimum 2 years multi-unit experience in restaurant / retail industry
  • Experienced in ensuring operational effectiveness for multi-unit organizations
  • Ability to thorough learn / understanding / teach Company standards, policies & procedures
  • Ability to read financial statements; strong analytical skills
  • Ability to effectively and professionally provide guidance and coaching to store management and TMs
  • Ability to plan and conduct effective meetings
  • Experience in working independently with a result orientation
  • Strong oral and written communication skills including public speaking
  • Strong organizational skills

Salary Range & Benefits

  • Annual Salary $50,000 – $70,000
  • Performance Bonus Potential / 90 days / $6,500
  • Mileage reimbursement / $.54 per mile
  • Health Insurance / 90 days / Family Coverage / $9,000 (est.)
  • PTO 6 days for the first year and 12 days thereafter

Job Category Restaurant Area Supervisor / Manager

Job Type Full Time

If this position seems like you – please submit a resume and cover letter through the form below. We will contact you via telephone or email for an initial interview.

Filed Under: Recruiting, Restaurant positions Tagged With: Company benefits, Operations Manager, Oregon, QSR, Restaurant Area Supervisor

6 Tips for Motivating Your Restaurant Service Staff

October 11, 2013 by PCHblog

What do teachers, coaches, parents, and restaurant managers have in common?  They all use motivation to help those they interact with succeed.  In the food service world keeping the team moving forward means success.  To learn the art of motivating you could take a class at Northeastern University with Professor Leonard J. Glick.  But if you want quick tips you can begin to implement today, check out the tips he gives FORBES to keep people “smiling and producing.”

 

Build Ownership Among Your Crew

Glick explains that company personnel must feel responsible for what the customer is buying.  If you can achieve this, your employees will feel that they own the place, not just work there.  Glick suggests that you allow your employees to bring their ideas for improvement and have people rotate responsibilities from time to time.  When people feel like something is “mine” they don’t want to fail or dissatisfy the customer.

 

Trust Employees To Leave Their Comfort Zones

If we were to be honest, few employees want to do one specific task over and over.  Glick encourages you to grant them new responsibilities.  This will promote growth and confidence.  It also will provide a sense of value.  If this makes you nervous, Glick adds, “to me the bigger risk is having people get burnt out or bored.”

 

Keep Your Team Informed

As a leader, you have a clearer perspective on the bigger picture than your employees.  It is crucial that you tell those under you what’s going on.  Don’t fall in to the trap that something is “common knowledge.”  Take the time to share with your employees.  It will strengthen the feeling of importance as a part of the organization.

 

Treat Your Employees as Adults

Not everything that happens in food service is positive.  At some point you will have to give bad news to individuals or the organization as a whole.  Deal with tough situations in a straightforward and respectable manner, Glick says.

 

Be a Consistent Boss

Glick is very blunt in this section of the article.  Ideally, he writes, you want in open relationship with your employees but not a peer relationship.  “I think the work thing is to pretend you’re peer . . .it’s the inconsistency . . . which is the bigger problem.”  You are the boss, and you may have to act like it, sometimes.

 

Money and Perks Matters (But Not As Much As You Think)

Glick encourages employers to find a salary that will allow your employees to feel they’re being paid fairly.  Don’t bend over backward to lowball them.  If the salary is in place, “the motivation comes from . . . the opportunity to learn [and] the opportunity to contribute,” Glick adds.

Perks are on businesses radars because of large companies offering lavish perks to their personnel.  Glick cautions writing, “like money, these things tend to be less powerful motivators.”  You must understand that these perks are no substation for in-job challenges and feeling of being a part of a quality team.

 

Check out the full article here.

 

Filed Under: Blog, Recruiting Tagged With: Company benefits, Full Service, General Manager, pacific coast staffing, Restaurant Area Supervisor, restaurant improvement, staffing, team, team motivation

Job: Restaurant Area Supervisor

August 21, 2013 by Steve Weber, PCH

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitment

Market Seattle, WA

Job Description

A leading and growing local franchise of national pizza company is looking for an Area Supervisor candidate to lead and oversee 5-7 Seattle area locations. Candidate must be located in greater Seattle area. Ideal candidate must possess a minimum 2 years multi-unit experience in restaurant / retail industry; be experienced in ensuring operational effectiveness for multi-unit organizations; ability to learn a thorough understanding of Company standards, policies & procedures; ability to read financial statements with strong analytical skills; ability to effectively and professionally provide guidance and coaching to store management and TMs; ability to plan and conduct effective meetings; experience in working independently with a result orientation;  strong oral and written communication skills including public speaking; and strong organizational skills.

This franchise has been built on the values of a customer focused business plan, expanding from 5 to 30 units in 18 months. They continue to invest in their business with an eye to the future, building new locations, relocating stores, and aggressively remodeling many existing units, which are currently underway.

As the leader is pizza delivery, this franchisee strongly believes that teamwork allows them to achieve their goal of Proudly Making, Baking and Safely Taking GREAT pizzas and giving GREAT service to their customers. This means an intense focus on proven operational systems that ensure a great customer experience, providing service with smart hustle and superior product quality.

They’re passionate about being an employer of choice, lifting up the best in their organization and helping them to be the best people and leaders they can be. They believe it is important to be a part of something bigger than yourself and to strive to accomplish great things. With a keen eye on personal development and high standards, their goal is to be the #1 Company franchisee in the United States.

As they continue to grow, they are seeking results oriented, proven industry leaders to contribute to their ambitious plans and continued success.

Are you ready to be part of the action and the key person in this successful operation? We are looking for an active, motivated person in the restaurant world with a minimum 2 years multi-unit restaurant experience (pizza business experience a plus). If you are looking to move forward in your career with room for growth, we are interested in you. As a large and growing franchise, they have many opportunities and possibilities for career growth.

This franchise group will provide a fast paced, busy, challenging setting that will allow you to exercise your experience and expand your abilities. They’re the world industry leader in pizza delivery, and with adding your skills and experience, they can become the best pizza company in the world.

Requirements Ideal candidate must have the following:

  • Minimum 2 years multi-unit experience in restaurant / retail industry
  • Experienced in ensuring operational effectiveness for multi-unit organizations
  • Ability to thorough learn / understanding / teach Company standards, policies & procedures
  • Ability to read financial statements; strong analytical skills
  • Ability to effectively and professionally provide guidance and coaching to store management and TMs
  • Ability to plan and conduct effective meetings
  • Experience in working independently with a result orientation
  • Strong oral and written communication skills including public speaking
  • Strong organizational skills

Salary Range

  • Annual Salary $50,000 – $70,000
  • Performance Bonus Potential / 90 days / $6,500
  • Mileage reimbursement / $.54 per mile
  • Health Insurance / 90 days / Family Coverage / $9,000 (est.)
  • PTO 6 days for the first year and 12 days thereafter

Job Category Restaurant Area Supervisor

Job Type Full Time

If this position seems like you – please submit a resume and cover letter through the form below. We will contact you via telephone or email for an initial interview.

Filed Under: Restaurant positions Tagged With: job posting, QSR, Restaurant Area Supervisor, Seattle Washington

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