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Pacific Coast Hospitality

Restaurant Area Supervisor

Job: Restaurant Area Supervisor / Multi-Unit Manager

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

Market Portland, OR

Job Description 

The best burgers and shakes in town since 1971! We are searching for an Restaurant Area Supervisor / Multi-Unit Manager candidate to lead and oversee this client’s multiple outlets in the Portland area. This popular with “locals” concept is committed to ensuring the food they serve is fresh, made-to-order and hot. They always buy their meat (ground chuck), halibut and vegetables from local companies/distributors, and the fresh halibut is cut, dipped in batter and breaded daily in the restaurant’s kitchens. We’re looking for an independent thinker, someone who is looking for the opportunity to help a small, locally owned and operated independent business grow. Someone who is personable and a bit obsessed with providing a great experience for both the guests and team, that understands the dynamics of working with and supervising small staffs in a high-volume operation.

Requirements Ideal candidate will have the following:

  • 5+ years of restaurant Multi-Unit Manager leadership experience
  • Experienced in supervising and managing small crews in high volume situations
  • Ideal candidate has the dedication and energy to manage every aspect of the business…has an “owner’s mentality”!
  • A proven track record in building sales and guest counts 
  • Successful cost controls skills associated with running a profitable restaurant concept
  • Has a passion for food and guest service…has hospitality from the heart mindset

Salary Range & Benefits

  • $45,000 – $70,000/yr. starting based on experience
  • Obtainable performance-based bonus plan (up to $10k annually)
  • Annual performance / salary review

Job Category  Restaurant Area Supervisor / Multi-Unit Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant General Manager

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitmentMarket Seattle, WA

Job Description 

Pacific Coast Hospitality has been retained to search for a Restaurant General Manager for our client, a high volume, and award winning Asian restaurant located in the heart of downtown Seattle, WA. This Asian fusion restaurant has been voted #1 Most Popular Restaurant in the Pacific Northwest Region for 14 consecutive years, as well as being listed as one of Zagat’s “Best Restaurants in the World”. Their house-made food offerings featuring freshly prepared, authentic cuisine that span the eastern Pacific Rim, from China to Indonesia, and Malaysia to Vietnam. They also boast a lively bar, Wine Spectator Grand Award winning wine list, and accommodating service in a sophisticated downtown setting.

Requirements Ideal candidate will have the following:

  • Minimum of 5+ years’ experience managing a high volume, high service level venue with specific understanding of restaurant operations and financials
  • Experience in managing multiple units and or a large management structure and employee base is preferred
  • Strong culinary experience required, Asian cooking knowledge a plus
  • College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable
  • Ability to lead a team, assess strengths and develop individuals to succeed in their roles.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Ability to interact and deal with individuals from all different levels of the organization
  • Ability to communicate and present ideas that helps get the message across
  • Up to date with trends in the hospitability business specifically restaurants
  • Ability to manage, anticipate and strategize on results
  • Manages deadlines, communicates timely and effectively

Salary Range & Benefits

  • Salary – $75k – $90k (starting, based on experience level )
  • Generous and Obtainable Performance Bonus Program (10% of base salary)
  • Medical and Dental Health Insurance
  • 401k Program
  • Annual Performance and Salary Review (5-10% wage increase possible)

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant District Manager

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitmentMarket Seattle, WA

Job Description 

We’ve acquired a very exciting new search for a District Manager position for this iconic Seattle based, rapidly expanding QSR concept. Currently 13 units and more are coming! Founded 30 years ago, this company offers authentic recipes right out of America’s South and a genuine dedication to quality.

The high esteem for the brand, combined with strong concept components and excellent unit economics, provides solid positioning for expansion. A senior executive, with abundant experience growing food-service brands, has joined the founders to lead this concept’s growth. The company intends to penetrate new markets within the next two years, on its way to becoming a genuine national brand.

Requirements Ideal candidate will have the following:

  • Minimum of 5 years of multi-unit restaurant leadership.
  • Able to execute on high standards and procedures.
  • Exhibit strong people skills…likeable, enthusiastic and caring.
  • Personally display a guest 1st mindset.
  • Excellent communication and organizational skills.
  • Demonstrated ability to drive growth while continuously improving guest satisfaction.
  • Proven track record in maintaining strong cost controls, and quality standards.
  • Major Areas of Responsibility:
    • Operations Culture
    • Sales & Profits
    • Guest Satisfaction
    • Facility Maintenance
    • Management Development

 Salary Range & Benefits

  •  
  • $75,000 – $100,000/yr. based on experience
  • Cash bonus opportunity: 15% of salary
  • Auto allowance
  • Mobile phone allowance

Job Category Restaurant District Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant App Representative

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Los Angeles, CA—Pacific Coast Hospitality. Restaurant Recruitment for Los Angeles, CAMarket Los Angeles, CA

Job Description 

If you have experience as a host, server, or front-of-house operations employee, consider yourself a “foodie”, and you like travel – KEEP READING.

Pacific Coast Hospitality is seeking a candidate to act as a Restaurant App Representative for our new client that is introducing an innovative reservation app and the concept of the reservation system to restaurants. This position will focus on the US Western territory from Washington to Texas to Colorado. The ideal candidate for this position will possess great energy, be organized and self-directed, be willing to travel a significant portion of time. This is business development and product education, and the right person will be comfortable with drop-in visiting restaurants during pre-open/open hours and asking for the manager or owner. You need a passion for the food industry, and industry experience especially FOH operations.

The restaurant locations desired by our client have been mostly identified thus the work is to go meet with decision makers and move them off of paper (or other current systems) to our new reservation system.

Our client is an app development company that recently release a new app for the restaurant industry. This new app is going to revolutionize the world of waiting to get seated at a table. Every year, over 10 million hours are wasted from customers waiting in lines at restaurants to get a table. Our client is going to solve that. Just check your phone, see wait times, and tap to get on the list remotely.

As most restaurants currently use paper, this position will be introducing better technology that has multiple benefits. This new system will bring in more guests, and more repeat guests, and happier guests because waiting is eliminated. There are multiple other benefits including improved seat management, analytics, reservation management, and more. This new system is FREE for restaurants, making the product fun to talk to restaurants about because the cost issue is removed – truly they have nothing to lose and everything to gain.

This is a fun opportunity with a revolutionary product – traveling to the best foodie places in the country – talking about a product that is free and will change their world for the better.

If you have great energy, a positive attitude, strong organization and communication skills, and want to help eliminate all the wasted hours people stand in lines for…. please get in touch with us for an interview.

Salary Range & Benefits

  • Competitive salary starting at $40,000
  • PLUS Unlimited bonus potential $1k -$2k or more per month (based on ability to bring clients onboard)
  • Unlimited travel to top “foodie” markets throughout the west coast
  • Primarily Monday thru Friday schedule

Job Category Restaurant App Representative

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant Operations Director

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitmentMarket Seattle, WA

Job Description 

Award winning, locally owned and operated brewing company is looking for talented Restaurant Operations Director to provide operational leadership to 4 existing, high-volume casual dining restaurants and a soon to open new taproom. You will work directly with company leadership and the General Manager of each restaurant to ensure operationally and financially successful restaurants. You will also be directly responsible for team building to meet company development schedules and achieve company objectives. You must maintain high food quality and cleanliness standards within the restaurants, ensuring training and development programs are implemented and executed. Beautiful scratch made Northwest-inspired cuisine with strong local and visitor guest following. Outstanding, creative fun environment.

Requirements Ideal candidate must have the following:

  • 5+ years in multi-unit food service leadership role.
  • Proven leadership skills with a strong ability to assess talent and build effective teams.
  • Previous work in leading successful training and education programs across an organization.
  • Hands on ability to direct management teams in high-volume, late night environments.
  • Proven success in collaborative leadership and working with cross-functional leadership.
  • Role model with high ethical standards for self and others.
  • Strong business acumen with results orientation to drive key business performance metrics.
  • Excellent communication skills, both written and verbal ability to communicate with individuals at all levels of the organization.

Salary Range & Benefits

  • Salary – $90k – $135k (starting, based on experience level)
  • Bonus potential of 25% of base salary
  • Comprehensive health and welfare benefits, including medical, dental, and vision coverage, with no waiting period
  • Supplementary benefits, such as flexible spending accounts, basic and voluntary life insurance, AD&D.
  • 401k with company match
  • Paid Vacation, Company Holidays, and Leave programs

Job Category Restaurant Operations Director

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

What’s On Tap?

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Craft beer continues to be one of the hottest trends of 2016 within the restaurant industry. This has restaurant owners flocking to microbreweries local and global to take advantage of what’s offered. Once thought of as a man’s drink, women have taken a stake in the beer industry ensuring their popularity and preferred beers are made available too.

Millennials are keeping the craft beer industry in the rise, with a strong demand for authenticity, taste and a good story behind the origination of what they’re drinking when dining out.  It’s no secret, millennials loyally support businesses that make a difference.  Millennials like to feel unique, and drinking locally made, regional craft beer does just that.  Once they’ve found their favorite beers, they will return time and time again to drink it. When it’s on your restaurant’s menu, that means they’re ordering your food, because beer drinkers are often hungry too… can you hear the tab adding up yet??

Studies show that craft beer drinkers spend more money than traditional beer drinkers.  GuestMetrics shows, the average guest check that includes food and a craft beer drinker’s food and beverage check rings in at $86.00.
With the loyalty and increase in sales craft beer drinkers bring, what can you do to gain the advantages too?
Step up your drink menu! Offer small-batch beers from local brewers within your community and around the world.
Match your beer selection to the season… can we say pumpkin ale?
With your seasonal selection, offer some pairing on the menu matching what drinks best with what fare.
Bottom line: craft beer drinkers spend more money and are often more loyal customers. So, what are you waiting for?
Along with the rising trend of craft beer, PCH is part of the movement offering exciting careers with some of the west coast’s hottest crafts breweries.
Inquire today about our latest opening.

What's On Tap?

by

Craft beer continues to be one of the hottest trends of 2016 within the restaurant industry. This has restaurant owners flocking to microbreweries local and global to take advantage of what’s offered. Once thought of as a man’s drink, women have taken a stake in the beer industry ensuring their popularity and preferred beers are made available too.

Millennials are keeping the craft beer industry in the rise, with a strong demand for authenticity, taste and a good story behind the origination of what they’re drinking when dining out.  It’s no secret, millennials loyally support businesses that make a difference.  Millennials like to feel unique, and drinking locally made, regional craft beer does just that.  Once they’ve found their favorite beers, they will return time and time again to drink it. When it’s on your restaurant’s menu, that means they’re ordering your food, because beer drinkers are often hungry too… can you hear the tab adding up yet??

Studies show that craft beer drinkers spend more money than traditional beer drinkers.  GuestMetrics shows, the average guest check that includes food and a craft beer drinker’s food and beverage check rings in at $86.00.
With the loyalty and increase in sales craft beer drinkers bring, what can you do to gain the advantages too?
Step up your drink menu! Offer small-batch beers from local brewers within your community and around the world.
Match your beer selection to the season… can we say pumpkin ale?
With your seasonal selection, offer some pairing on the menu matching what drinks best with what fare.
Bottom line: craft beer drinkers spend more money and are often more loyal customers. So, what are you waiting for?
Along with the rising trend of craft beer, PCH is part of the movement offering exciting careers with some of the west coast’s hottest crafts breweries.
Inquire today about our latest opening.

KEY HIRING ESSENTIALS TO AVOIDING TURNOVER

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From what goes on the plates to who serves it, it all comes down to who you hire.  What are they like? How do they interact with the guest? What’s their reaction to conflict? One bad hire can infect and affect an entire staff and bring a line of issues for yourself and your guest.
Beyond a bad hire ruining a guest experience, the cost of a bad hire is high.  According to the Council of Hotel and Restaurant Trainers, the average cost wasted on a bad hire is $20,000 per manager and $2,225 per hourly employee. Let the numbers speak for themselves.
So before your cash goes down the drain and a bad reputation spreads from poor guest experiences, consider these 2 key hiring essentials – it might just save you both time and money!
Hire the candidates with a level of high engagement. 
What’s the employee’s engagement level? It’s a candidates market and individuals are looking for the greatest and newest opportunities consistently.  Beyond the hire that stands out on paper with the skills to perform well, who are the ones with a genuine interest in the food and beverage industry as a whole? They are the ones likely to be satisfied in your working environment and therefore a steady employee.
More than just engaged in the industry, hire the candidate with shown social engagement skills too.  When employees are socially engaged in their career, guests notice it too. So what’s “socially engaged” mean? We’re talking about the candidates who like to lend a helping hand to their fellow co-workers, find importance in celebrating accomplishments and are not out to just make a buck or two…We’re talking about the ones who speak with the guest dining and are eager to ensure their experience is the best and most welcoming possible. Whether you’re after a close knit family culture, a strong team emphasis or any other cultural work ideas, hire the candidates who have shown you the social skills to meet your goals.  Your guest and other employees will thank you for the engagement levels each new employee possesses.
Hire the candidate you have screened fully.
It’s the 21st century and that means a whole new world of opportunity to automate the age-old hiring process.
From online applications to personality test, take advantage of the tools available to help “do the legwork” for you to weed out the candidates who don’t make a qualified fit.  Find out more than just previous work history and education… discover their character and outlook on work with a variety of online questionnaire surveys.
There’s far more to screening a candidate for hire beyond a one-time face to face interview.  In fact, it’s the hires that you interview one time with just a paper application who are costing you the big bucks we call turnover.  One example to setting an automated screening process to help eliminate high turnover rates could include setting up online surveys for previous employers and references to reply with detailed information on each candidate’s performance.
There’s more to the age-old practice of hiring than ever before… what are you doing to make it not only hard for candidates to want to walk away from your company after their hire, but before even accepting the position to ensure you’ve got the right hire?