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Pacific Coast Hospitality

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3 Reasons It May Just Be Harder Than Ever to Hire

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Staffing and keeping a restaurant staffed is possibly the most difficult task managers and owners constantly face. Turnover is nearly what the hospitality industry is known for. Regardless whether hiring back- or front-of-the-house positions, it may be harder than ever to staff restaurants.

 

Here’s three reasons why some hospitality industry experts believe it’s harder than ever to staff:

  1. More people are looking for jobs because of the status of the economy, but means there’s less people with experience to hire. The ex-sales manager, teacher, lawyer, etc. are looking for any position, even if a complete career changes. Less experience doesn’t always count as a disadvantage, but sure can lead to longer trainings and more direct management needed until they have significant industry experience. Weigh out the pros and cons of hiring and applicant with no hospitality industry experience.

 

  1. Chefs are always looking for good cooks, but with more applicants who have completed culinary school, their demand for higher pay is greater than ever. With a demand for higher pay, their skills should match, but that’s not always fact. Regardless of schooling, experience is the best style of learning. Finding a balance to pay what’s appropriate for keeping each employee happy with what’s possible financially can be a great challenge.

 

  1. Employees formerly accepted one job and kept it for years, even decades – a sense of pride developed over time about the company they worked for and how they advanced. Today, more than ever employees are exercising their rights and embracing their inner adventure spirit and moving from job to job. The average time a candidate spends at one job in the hospitality industry is six months or less.

 

Perhaps that bottom line is, most people don’t want to work. In today’s world less is more – and work ethic seems to follow that directly. Employees can be extremely unreliable and have no sense of drive to accomplish and carry your business forward.

 

Hiring is a beast for most. Finding dedicated job applicants that have experience and work ethic as parallels is no easy task. What do you think, is it harder than ever to hire?

Evaluating Your Seasonal Staff: Who Should Stay & Who Should Go?

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Like most hospitality organizations, you hired seasonal staff for the holiday seasons or will hire additional summer staff to help with the busy times of business.  Having friendly staff serving guest on your restaurant’s patio is always a great time of the year- but what happens when the winter comes and the patio closes? Those hires must move on, or be hired permanently.  Quickly after temps are hired, it’s easy to evaluate the newest hires performance levels and who you’d want to keep around.

Hiring from temp to permanent is a great way to “test the waters” – see how each hire works, responds to circumstances and accepts positive criticism.  Are they the kind of employee you want others to model after? If so, it might be time to make a long-term commitment to a few of those season hires.

According to the annual Snagajob.com hiring forecast, major U.S. retailers and hospitality groups could keep as many as fifty percent of their seasonal employees after the winter holidays, turning them into permanent hires.  Seasonal employment offers companies a chance to evaluate a worker’s efforts before making a long-term commitment.

Here are some tips for choosing whether or not to change the seasonal hires to permanent hires:

 

1. Find out the level of interest of seasonal hires and their long-term plans. Hold conversations to gage their intentions and if hired on post season, they will be around and worth your investment.

 

2. Look at an employee’s productivity and examine the numbers as well as their work ethic – punctuality, attitude with fellow employees, etc. Choose the seasonal hires that are the whole package and will produce the best results for what your goals are.

 

3. Take time and talk with your recruiter – as experienced staffing professionals, Pacific Coast Hospitality, we have recruited and placed hospitality professionals for years and can help to gage what temp hires would be the best converts to permanent staff that would help fit your company’s strategic staffing goals.

 

 

Evaluating Your Seasonal Staff: Who Should Stay & Who Should Go?

by

Like most hospitality organizations, you hired seasonal staff for the holiday seasons or will hire additional summer staff to help with the busy times of business.  Having friendly staff serving guest on your restaurant’s patio is always a great time of the year- but what happens when the winter comes and the patio closes? Those hires must move on, or be hired permanently.  Quickly after temps are hired, it’s easy to evaluate the newest hires performance levels and who you’d want to keep around.
Hiring from temp to permanent is a great way to “test the waters” – see how each hire works, responds to circumstances and accepts positive criticism.  Are they the kind of employee you want others to model after? If so, it might be time to make a long-term commitment to a few of those season hires.
According to the annual Snagajob.com hiring forecast, major U.S. retailers and hospitality groups could keep as many as fifty percent of their seasonal employees after the winter holidays, turning them into permanent hires.  Seasonal employment offers companies a chance to evaluate a worker’s efforts before making a long-term commitment.
Here are some tips for choosing whether or not to change the seasonal hires to permanent hires:
 
1. Find out the level of interest of seasonal hires and their long-term plans. Hold conversations to gage their intentions and if hired on post season, they will be around and worth your investment.
 
2. Look at an employee’s productivity and examine the numbers as well as their work ethic – punctuality, attitude with fellow employees, etc. Choose the seasonal hires that are the whole package and will produce the best results for what your goals are.
 
3. Take time and talk with your recruiter – as experienced staffing professionals, Pacific Coast Hospitality, we have recruited and placed hospitality professionals for years and can help to gage what temp hires would be the best converts to permanent staff that would help fit your company’s strategic staffing goals.