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Pacific Coast Hospitality

Kitchen Manager

Job: Restaurant General Manager

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitmentMarket Seattle, WA

Job Description 

Pacific Coast Hospitality is looking for a Restaurant General Manager candidate to lead this locally owned and run, mom and pop restaurant, known for great burgers, vintage sodas, and retro vibe. Opened in 2008, according to the Seattle Weekly, they’ve been “making burgers better than anyone else around”.

Can you say fresh? Every morning, a top notch burger technician readies the grinder and sharpens up the 14″ blade. The big piece of chuck is trimmed and sent through the grinder. No extra fat or nasty stuff is added to their ground beef, unlike other burger joints that use pre-made patties or pre-ground beef. Our client has secured its fiercely loyal following simply by making burgers better than everyone else around!

We’re looking for an independent thinker, someone who is looking for the opportunity to help a small, locally owned and operated independent business grow. Someone who is personable and a bit on the fringe, that understands the dynamics of working with and supervising a small staff in a small operation.

Requirements Ideal candidate will have the following:

  • 5 years of restaurant leadership experience (supervisor, manager, AGM, GM).
  • Experienced in supervising and managing a small crew in small quarters.
  • Ideal candidate is both able and willing to do the FOH duties as well as the BOH.
  • A proven track record in building sales and guest counts. Can speak to specific programs or methodology successfully used in your experience.
  • Successful cost controls associated with running a profitable program. Understands how to manage labor costs through effective scheduling and business level staffing.
  • Has a passion for food and guest service.  Has hospitality from the heart mindset.

Salary Range & Benefits

  • $40,000 – $47,000/yr. based on experience
  • Obtainable performance based bonus plan
  • Balanced work and life schedule
  • Annual performance / salary review
  • PTO benefits

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant General Manager

by

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitmentMarket Seattle, WA

Job Description 

Restaurant General Manager and Manager candidates needed to fuel tremendous growth in next 3 years! Currently 12 units and more are coming! Founded 30 years ago, this rapidly expanding Seattle based company offers authentic recipes right out of America’s South and a genuine dedication to quality.

This privately owned and operated company offers tremendous growth opportunities for hard-working, talented people. With an environment that is fair, supportive, and safe, you will be treated with dignity, care, and respect. You will know what is expected and where you stand against the performance standards, and provided the training, information, supplies, and tools you need to do your job well.

Requirements Ideal candidates will have the following:

  • Minimum of 2 years of food service supervision experience.
  • Able to execute on high standards and procedures.
  • Exhibit strong people skills…likeable, enthusiastic and caring.
  • Personally display a guest 1st mindset.
  • Excellent communication and organizational skills.
  • Demonstrated ability to drive growth while continuously improving guest satisfaction.
  • Proven track record in maintaining strong cost controls, and quality standards.

Salary Range & Benefits

  • $45,000 – $60,000/yr. based on experience
  • Very generous & obtainable bonus program (both quarterly & annual bonus)
  • Annual Performance / Salary Review
  • PTO benefits

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant Executive Chef

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: San Diego, CA — Pacific Coast Hospitality. Restaurant Recruitment for San Diego, CA
Market San Diego, CA

Job Description 

Pacific Coast Hospitality is searching for a creative and talented Restaurant Executive Chef to lead up this recently opened restaurant brewery in beautiful Oceanside CA. An authentic neighborhood spot serving up creative and inspired beer and food located along the beautiful South Coast Highway just north of San Diego. This is an outstanding opportunity for the ideal candidate to construct a great kitchen program, including creating menu items always cooked from scratch with locally sourced ingredients, build documented policies & procedures, and be intimately involved in helping grow an already well established business.

Requirements Ideal candidate will have the following:

  • 2-5 years’ experience working as AKM /KM / Sous / Chef in the upscale, casual dining segment
  • Strong communicator with proven ability to document policies and procedures
  • Fair to strong computer competency
  • Demonstrated ability to lead all aspects of kitchen operations from recipe development to product ordering, storage and rotation, kitchen equipment maintenance, etc.
  • Casual, yet corporate experience/background preferred
  • BUSY environment, candidate must have the energy and mental toughness to succeed
  • High volume “foodie” experience a plus
  • Passion for developing and mentoring a team
  • Track record of achieving financial results

Salary Range & Benefits

  • Salary – $65k – $80k (starting, based on experience level )
  • Performance Bonus Program specifically designed for you
  • Company provided Health Insurance
  • Annual Performance and Salary Review
  • Balanced Work / Personal Lifestyle including PTO program

Job Category Restaurant Executive Chef

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant General Manager

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Portland, Oregon skyline | Pacific Coast Hospitality hospitality recruiters
Market Portland, OR

Job Description 

Do you love to entertain? Provide a unique and memorable experience for others? Are you strong in service, generous in hospitality? Are you hungry to make a bold impact? If so, we have the ideal career opportunity for you! One of the countries newest and fastest growing interactive entertainment concepts is looking for leadership at all levels (General Managers, Assistant General Managers, and Event Coordinators) to fuel their growth, both locally and nationally.

This emerging concept is forward thinking, technology driven, and high-energy. They are a diverse group of individuals, each with their own personality and dreams, coming together to deliver their moto “to give our guests the best moments of their weeks, years and lives”. They also believe in a healthy and sustainable work/life balance, and honor your free time with two full, uninterrupted days off per week!

Requirements Ideal General Manager candidates will have the following:

  • Have at least two (2) years’ experience in the hospitality/service industry as a General Manager, Assistant Manager, or Kitchen Manager.
  • Fearless critical thinkers ready to use computer and math skills as necessary.
  • Passionate believers in communication, both verbal and written.
  • Hire for drive and attitude first (you can learn the technical stuff).
  • Experience in hiring, training and developing a team (people love to work with you).
  • Thrive in fast-paced, multi-task environments (especially when it’s busy or stressful).

Salary Range & Benefits

  • Competitive salary , starting salary range is $55,000 – $65,000/yr. based on experience
  • Generous medical and dental  insurance coverage provided
  • Liberal PTO provided
  • Excellent work/life balance!
  • Annual Performance / Salary Review
  • Outstanding Growth Potential

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant General Manager

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: San Francisco —Pacific Coast Hospitality. Restaurant Recruitment for San Francisco, CA

Market San Francisco, CA

Job Description 

Do you believe in the power of food that is handmade – food that is crafted with love and care? Flat bread made fresh in-store daily; sauces seasoned with spices we roast in small batches, the freshest local produce available….we’ve created something different! We don’t just think of ourselves as a restaurant. We’re a place to break bread with friends and a great way to introduce them to the wonders of a new cuisine. We believe that you don’t need to go to a fancy sitdown restaurant to be treated like a king. Walk through our doors, be our guest. Leave the rest to us. Everything we do is with the goal of putting a smile on your face.

We are searching for bright and talented General Manager candidates with experience in high volume (average annual sales $2.5 million) fast-casual restaurant management to lead the growth of this quickly emerging concept. The ideal candidate must possess a track record and passion for delivering outstanding guest experiences, mentoring and developing others, and thrive in an environment of rapid expansion and personal development. Our leaders must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management.

Requirements Ideal candidate will have the following:

  • Minimum 2-3 years fast-casual restaurant management experience
  • Strong organizational, communication, delegation, and leadership skills
  • Commitment to providing outstanding guest service
  • Passion for developing and mentoring a team
  • Track record of achieving financial results
  • Strong honesty, integrity and guest-oriented philosophy

Salary Range & Benefits

  • Starting Salary Range is $55,000 – $70,000/yr. based on experience
  • VERY Generous Bonus Potential
  • 2 Weeks PTO Per Year
  • Company Stock Incentive Plan (coming in 2017!)
  • Medical Insurance with Generous Company Contribution
  • Very Balanced Lifestyle
  • Excellent Opportunities for Career Growth

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant Manager

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitmentMarket Seattle, WA

Job Description 

A Seattle original since 1935….this family owned, fast casual restaurant prides itself in offering the freshest, local  ingredients at reasonable prices. Specializing in fish and chips….all hand-cut fillets of wild-caught Alaskan cod, pacific salmon & halibut, along with local oysters from Hoquiam. This concept is searching for a dynamic Restaurant Manager candidate to join their team. Their restaurants are comfortable and sparkling clean, with outstanding service, hospitality and attention to detail. Offering competitive wages and benefits, this family owned restaurant group is committed to the wellbeing of their team members, their families and the neighborhoods they operate in.

If you have the drive to lead and coach an inspired and service-focused workforce and enjoy engaging the community to grow your business, then this fast-paced, friendly atmosphere is the place for you!

Requirements Ideal candidate will have the following:

  • 2+ years Assistant Manager experience with a QSR / Fast Casual concept
  • Ability to be self-directed and act with a minimum of direct supervision or oversight
  • Strong decision making skills, verbal communication, and guest focus
  • Record of delivering consistent revenue and profit expectations
  • A strong track record of understanding and adhering to defined operational processes
  • Passion for developing local marketing, building great relationships within the community
  • Ability to motivate staff to excel in high-volume, time sensitive environment
  • Ability to consistently deliver high quality food and service

Salary Range & Benefits

  • $36,000 – $42,000/yr. based on experience
  • Obtainable bonus program based off 7% of base salary
  • Benefits package including medical insurance (75% employer paid!)
  • Annual Performance / Salary Review
  • PTO benefits

Job Category Restaurant Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

FOUR HABITS TO APPLY WHEN IT COMES TO GUEST SERVICE FEEDBACK

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With an increasing number of apps like Yelp, Yellow Pages and other review sites, guest service has lost any context for face to face transactions, and has more and more become a “spectator sport”.

When guests are unsatisfied, it’s no longer a private matter.  Outsiders are now witnesses to what once could have been a private matter, but now posted up across apps and other online mediums for all to see.

The transparency of the increasing online world provides both a challenge and an opportunity for restaurants alike.

To embrace the change implement these four guest service habits:

Habit: Follow up with all complaints.
Good or bad, get to replying on all online review mediums.  Every restaurant must commit to answering diner complaints wherever they appear, including Facebook, Twitter, Instagram, Yelp, TripAdvisor other local review sites, discussion boards, and even new chat-based tools like WhatsApp and Facebook Messenger.
Your guests are selling your brand, so make sure you thank them! Plus, for the reviews that are less than singing your praise, offering an apology and a bonus for giving your place another try… this will speak volumes to all the outsiders reading along.

Habit: Reply to all complaints and feedback quickly.
Did you know, 40 percent of consumers who complain on social media expect a response within one hour, according to Hug Your Haters data.

The guests who keep your business afloat want to hear from you! For many business owners, this may require assigning an online community manager to not only market your business, but to follow up with all comments and reviews left in a timely manner.

Habit: Keep it positive, Polly.
Let’s say, someone just blasted on your world renown menu items via social media… sure it might not seem fair for all onlookers to see such terrible feedback about the menu you’ve worked endlessly to perfect, but it’s their right.

Some will love what you offer and others will be haters. Here’s the bottom line, no matter how ugly, harsh and sometimes downright ridiculous these guest reviews may be, keep positive. Don’t take the criticism personally… acknowledge it and move on.

Habit: Know who complains.
Women complain about restaurants 62 percent more than do men, and women complain about restaurants more than about any other type of business, according to research fom Hug Your Haters.
Whether they are good, bad or crazy, the vast majority-95 percent-unhappy guests will never complain in a way the restaurant can find it. They may say something privately to their friends, but they won’t “raise their hand.” Take it from the facts, this means that the guests who do take the time to complain are doing restaurants an enormous favor by pointing out how the business can improve.
Embrace the feedback, make changes for the better and keep on!

Job: Restaurant Kitchen Manager

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

 

Screen Shot 2016-02-08 at 3.55.28 PMMarket Portland, OR

Job Description 

We have an excellent opportunity for the right individual to become part of a successful, secure and expanding locally owned restaurant company with a 24 year track record. We are seeking a passionate, experienced and energetic Restaurant Kitchen Manager to oversee and lead this iconic restaurant’s $3.6 million dollar dining operation. This restaurant is recognized by PDX Eater.com as one of “38 Essential Portland Restaurants”. The ideal candidate will be someone who can be successful at the current location, while growing experience to open a new location in November of this year.

Requirements Ideal candidate will have the following:

  • Strong high volume line and prep skills
  • Ability to execute menu consistently with the highest quality standards
  • Control costs proactively, delivering established profitability goals
  • Ability to train, teach and mentor with passion
  • Ability and desire to grow into multi-unit supervision
  • Delivering a great guest experience is a top priority
  • Strong operational skills in sanitation and food safety

Salary Range & Benefits

  • Starting salary range is $50,000 – $60,000 based on experience (generous salary increase when next restaurant opens in November)
  • $350 monthly food cost bonus
  • Balanced quality of life schedule (53 – 58 hrs. per week)
  • Medical Insurance allowance
  • PTO (2 weeks annual vacation, 5 days annual paid sick leave)

Job Category Restaurant Kitchen Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.