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Pacific Coast Hospitality

Kitchen Manager

Navigating the Post-Pandemic Hospitality Job Market: Opportunities and Challenges

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The hospitality industry has always been a vibrant and dynamic sector, providing numerous job opportunities and contributing significantly to the global economy. However, the COVID-19 pandemic brought unprecedented challenges, causing widespread disruptions and reshaping the landscape of the hospitality job market.  The industry’s resilience and ability to innovate will ultimately determine its path to a brighter future.  Moving forward from the pandemic, it’s crucial for both job seekers and employers to understand the opportunities and challenges that lie ahead.  By navigating these opportunities and challenges thoughtfully, the hospitality industry can emerge stronger, more vibrant, and better equipped to meet the needs of a new era.

Current Opportunities for Job Seekers

1. Pent-Up Demand: With people eager to travel, dine out, and experience new adventures, there is a surge in demand for hospitality services. As travel restrictions ease, hotels and restaurants are experiencing an uptick in bookings, driving the need for staff across various roles.

2. Innovative Roles: The pandemic has accelerated the adoption of technology in the hospitality industry. Job seekers with skills in digital marketing, data analysis, and online customer service will find themselves in high demand as businesses look to enhance their online presence and provide contactless services.

3. Flexible Work Options: The shift towards remote work during the pandemic has shown the industry that certain roles can be performed off-site successfully. Job seekers may find opportunities for flexible work arrangements, especially in roles related to marketing, sales, and administrative tasks.

4. Health and Safety Specialists: The importance of maintaining strict health and safety standards has become paramount. Job seekers with expertise in health and safety protocols and pandemic preparedness will be highly sought after by employers seeking to reassure guests and ensure compliance with regulations.

Challenges for Job Seekers

1. Competition: With many laid-off employees returning to the job market, competition for positions may be fierce. Job seekers need to stand out by showcasing their adaptability, flexibility, and commitment to delivering exceptional customer experiences.

2. Skill Shift: The pandemic has reshaped the industry, leading to the emergence of new roles and skill demands. Job seekers who wish to stay relevant may need to upskill or reskill to meet the changing requirements of the sector.

3. Emotional Well-being: Working in the hospitality industry can be demanding, and the pandemic has added a layer of stress and uncertainty. Job seekers must be prepared to manage the emotional challenges associated with working in a rapidly changing environment.

Current Challenges for Employers

1. Staffing Shortages: As the industry rebounds, employers may struggle to find skilled workers to fill vacant positions. It will be essential to attract and retain top talent through competitive compensation packages, professional development opportunities, and a positive work culture.

2. Health and Safety Compliance: Maintaining health and safety protocols while delivering a seamless guest experience is a delicate balancing act. Employers must invest in training and resources to ensure staff are well-equipped to handle the challenges of the post-pandemic world.

3. Digital Transformation: Embracing digital technology is crucial for staying competitive in the evolving hospitality landscape. Employers must invest in digital tools and platforms that enhance customer experiences and streamline operations.

Evolving Roles and Skills in Demand

The pandemic has accelerated the need for certain roles and skills within the hospitality industry. Job seekers need to adapt and acquire new skills.  Some of the evolving roles include:

1. Digital Marketing Specialists: As businesses pivot towards online marketing, professionals who can craft effective digital campaigns and leverage social media platforms to attract guests are in high demand.

2. Data Analysts: Data-driven decision-making is becoming increasingly vital in the hospitality sector. Data analysts can help businesses gain insights into customer preferences, optimize pricing, and improve operational efficiency.

3. Customer Experience Managers: Providing exceptional customer experiences will be a differentiating factor for businesses. Customer experience managers are responsible for ensuring guests have memorable stays and positive interactions with the brand.

4. Remote Event Coordinators: Virtual events gained popularity during the pandemic, and businesses now see the potential for hybrid or fully remote events in the future. Remote event coordinators play a crucial role in organizing and executing these gatherings.

The Role of Technology in Modern Hospitality Recruitment

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The hospitality industry is known for its fast-paced, dynamic nature, and finding the right talent to meet its evolving demands can be a challenging task. Technology has fundamentally transformed hospitality recruitment, making it more efficient and candidate-centric. From streamlining the hiring process to enhancing the candidate experience, technology has become an indispensable tool for modern hospitality recruitment.  In this blog post, we will explore the significant role that technology plays in reshaping the hospitality recruitment landscape and discuss the various ways it has improved the process for both employers and job seekers.

1. Digital Job Platforms

One of the most noticeable changes in the hospitality industry’s recruitment landscape is the emergence of digital job platforms and job search engines. These platforms have revolutionized the way candidates search for job opportunities and how employers connect with potential talent. For job seekers, platforms like LinkedIn, Indeed, and specialized hospitality job boards offer a vast array of job listings, making it easier to find relevant positions and research potential employers. Employers can use these platforms to post job openings, search for qualified candidates, and connect with passive job seekers.

2. Applicant Tracking Systems (ATS)

Applicant Tracking Systems are software solutions that automate and streamline the recruitment process. These systems allow recruiters to manage and organize candidate information, track the progress of job applications, and screen resumes more efficiently. For hospitality businesses, ATS can save valuable time and resources, helping them identify the best-fit candidates quickly. Additionally, ATS tools often include features like automated interview scheduling and candidate communication, improving the overall candidate experience.

3. Video Interviews

The use of video interviews has gained traction in hospitality recruitment, allowing hiring managers to assess candidates remotely. This technology not only minimizes the need for candidates to travel for interviews but also offers more flexibility in scheduling. Video interviews can be pre-recorded or conducted in real-time, providing valuable insights into a candidate’s communication skills, professionalism, and overall suitability for a role.

4. Virtual Reality (VR) and Augmented Reality (AR)

Virtual Reality and Augmented Reality are not just for gaming or entertainment. In hospitality recruitment, VR and AR technologies are used to create immersive experiences for candidates. Prospective employees can take virtual tours of hotels, restaurants, and other hospitality establishments to get a feel for the workplace before they apply or accept an offer. This can significantly reduce turnover rates by ensuring that candidates have a clear understanding of the work environment.

5. Data Analytics

Data analytics has become a critical component of modern hospitality recruitment. HR professionals use data-driven insights to identify hiring trends, evaluate the effectiveness of recruitment strategies, and make informed decisions. For example, analytics can help determine which sourcing channels are most successful in attracting quality candidates or identify areas where the hiring process can be optimized for efficiency.

6. AI and Machine Learning

Artificial Intelligence (AI) and Machine Learning have enabled recruiters to automate repetitive tasks and make more data-driven decisions. Chatbots and virtual assistants can answer candidate questions and guide them through the application process 24/7. AI-powered algorithms can analyze resumes and match candidates with job descriptions, reducing the time it takes to find the right candidates for a role.

7. Social Media and Employer Branding

Social media platforms play a crucial role in modern recruitment, as they allow employers to showcase their brand and engage with potential candidates. Hospitality businesses can use social media to share their company culture, highlight their employees’ experiences, and create a strong employer brand. This, in turn, attracts candidates who resonate with the company’s values and culture.

In recent years, technology has played a pivotal role in transforming the way hospitality recruitment operates. From digital job platforms and AI-driven solutions to virtual reality experiences and data analytics, technology has given hospitality businesses the tools they need to attract, assess, and retain top talent in a highly competitive industry. Embracing these technological advancements is essential for staying ahead in the modern hospitality job market and ensuring the best possible fit between employers and candidates.

Job: GMs, KMs & Managers, LA

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Hello, we’re Pacific Coast Hospitality and and we’re seeking leadership team members for one of LA’s most historic 24/7 casual diner/restaurant groups.

Photo of Los Angeles by Venti Views on Unsplash

Market

Los Angeles, CA

Job Description

We are seeking leadership team members for one of LA’s most historic 24/7 casual diner/restaurant groups. They have been successfully operating in Los Angeles, Orange County, and Riverside since 1949! We need energetic, fun, hard-working, General Managers, Kitchen Managers, and Service Managers in several locations. These restaurants are known for their friendly service, welcoming environment, and delicious quality meals at affordable prices.

The ideal candidates must be a team leader with experience at guest service, team building and training, trouble shooting, operational efficiency, and restaurant management. Above all, they are the top advocate for our guests’ consistent, delicious, memorable, quality dining experiences. You and your team are all-hands-on-deck all the time, and you are always there to assist and guide your team.

Requirements

The ideal candidate will have the following:

  • Two years working as a general manager or kitchen manager or service manager in a casual restaurant
  • Serving, bartending, and host experience are a plus
  • Hiring, training & team building expertise
  • Be a decision maker – make it happen
  • Passion for developing and mentoring a team
  • Experience in product ordering and team member scheduling
  • Track record of achieving financial results
  • A guest advocate at all times

Salary Range & Benefits

  • Salary package – $63k – $100k
  • Generous (15%) and obtainable performance bonus program
  • Health insurance reimbursement
  • Relocation assistance available
  • Annual performance and salary review

Job Category

General Manager, Kitchen Manager, Service Manager

Job Type

Full Time

Other Pacific Coast Hospitality Job Openings

  • Seattle: Live Music/Restaurant General Manager $80k to $100k
  • San Francisco: General Manager (Elevated Casual) $80k to $100k
  • Seattle: Sous Chef (high-volume/local icon) $65k to $75k
  • Vashon Island: Lead Line Cook $55k to $65k (bonus/benefits)
  • Seattle: Assistant General Manager $75k to $85k (+ $4k signing bonus)
  • Sacramento: Chef/Kitchen Manager $75k to $85k (relocation $$)
  • Seattle: Corporate Catering/Event Chef $70k to $80k
  • Seattle: Chef (Asian Cuisine Experience) $75k to $95k
  • San Juan Island: Head Chef $75 to $85 (relocation $$)
  • Crystal Mountain: Executive Sous Chef (Resort): $60 to $70k (relocation/housing)
  • Seattle: General Manager Fast-Casual: $70k to $90k (Flagship Store)
  • Hawaii: Chef/Partner $75k + 25% Profits
  • Lake Chelan: Pastry Chef $50k to $65k
  • Steamboat Springs, CO: Fine Dining GM $80k to $100k (relocation $)
  • Los Angeles: GMs, KMs, Managers $$63k to $90k (Plus Bonus)
  • Portland: Catering/Event Chef $60k to $70k
  • Marin County CA: Sous Chef $60k to $70

If any of these positions seem like you – please click on the button below to submit your resume and cover letter.   We will contact you via telephone or email for an initial interview. For immediate response, text us.

Submit Your Resume
Text Us*
  1. Top qualified applicants will be contacted within 24 hours.
  2. Your resume is 100% confidential. We do not contact any references or employer without your permission.
  3. Check out our website at www.pacificcoasthospitality.com
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“We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.“

Photo of Los Angeles Venti Views on Unsplash

Job: Kitchen Manager, Sacramento, CA

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Hello, we’re Pacific Coast Hospitality and we’re searching for an exceptional, experienced, Kitchen Manager to lead up the opening kitchen team of this dynamic new concept in downtown Sacramento.

Photo of Sacramento by Stephen Leonardi from Unsplash.com

Market

Sacramento, CA

Job Description

Pacific Coast Hospitality is searching for an exceptional, experienced, Kitchen Manager to lead up the opening kitchen team of this dynamic new concept in downtown Sacramento. This project will be one of the most exciting openings in the Sacramento market in 2022. Our client is a very successful well operated restaurant group based in Portland Oregon with over 20 different concepts and multiple new projects on the books for 2022. This project will have THREE on-site concepts and the Kitchen Manager will oversee the BOH operations, the BOH budgets, and BOH COGS for all. There will be a counter-service restaurant, a top-notch coffee concept, and a 4000 sqft. rooftop event venue that will be one of the most sought-after event spaces in Sacramento.

The ideal candidate has high-volume multi-unit experience, a love of great food and pairing food with beer, expertise with special events, the ability to hire, train and lead the opening kitchen team. This is an outstanding opportunity for the right candidate to build a team from the ground up, and experience professional growth with a respected company, with an established top-tier leadership team.

Requirements

The ideal candidates will have the following:

  • Local Sacramento market experience is a plus
  • MUST be able to COOK! And enjoy COOKING!
  • 2-3 years of kitchen management experience in a high-volume dining/bar establishment
  • Proven trainer and teacher with a strong ability to assess talent and build effective teams
  • Tons of energy and a hands-on approach to leadership
  • Hands on ability to direct teams in high-volume environments
  • Role model with high ethical standards for self and others
  • Good results-oriented business acumen
  • Excellent communication skills, both written and verbal ability to communicate with individuals at all levels of the organization
  • Multi-unit management experience a plus

Salary Range & Benefits

  • Salary package – $65k – $75k (starting, based on experience)
  • Achievable bonus program
  • Excellent health coverage available
  • Paid vacation
  • 401k participation

Job Category

Kitchen Manager

Job Type

Full Time

If this position seems like you – please click on the button below to submit your resume and cover letter.   We will contact you via telephone or email for an initial interview.

Submit Your Resume
Text Us*

*Message and data rates may apply

“We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.“

Photo of Sacramento, CA. Photo by Stephen Leonardi on Unsplash

5 Questions You Should Be Answering In An Upcoming Interview

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Two women having a technical chat

As you gear up to interview for a job in the restaurant or hospitality industry, preparing properly is vital for getting the job.  Knowing why a question is being asked and preparing answers for these 5 common restaurant interview questions will give you an edge over other applicants.  If you know what to expect when interviewing you can put your best foot forward. 

1. Tell Me About Yourself

This question always feels a bit awkward to answer.  But, relevance is key here.  When asked this question the interviewer is looking for your past work experience.  Avoid going into your life story or listing hobbies.  You can always include a few facts about yourself if they will help you stand out.  Stick to responses centered around training and work and education related information.  If you are not comfortable answering this simple question your interviewer may assume you would be uncomfortable conversing with guests.  Let your personality shine by sharing experiences that make you excited, happy and motivated.

2. Why Do You Want To Work in the Restaurant Industry?

You should be able to answer this question with confidence.  Your interviewer wants to make sure you understand the people-oriented industry you are entering.  You should state that you enjoy being around people, prefer a fast paced environment, and can handle accommodating customers.  You want to show that you are cut out for the job.

3. Do You Have Any Prior Experience in the Restaurant Industry?

You should be able to answer this question with confidence.  Your interviewer wants to make sure you understand the people-oriented industry you are entering.  You should state that you enjoy being around people, prefer a fast paced environment, and can handle accommodating customers.  You want to show that you are cut out for the job.

This is a standard interview question.  Often the interviewer is wanting to know how much training you will need before you start the role.  If you have experience, share it!  However, if you do not have any prior experience in the industry, be upfront and honest.  Then focus on related experiences you do have.  If you worked in a grocery store, you have experience with customer satisfaction and taking care of business property.  Though this may be your first restaurant position, you do not lack the skills to be successful.

4. Why Our Restaurant?

If you show excitement about working at a specific restaurant, you are more likely to be committed after you are hired.  With so much competition in hiring people to work in the restaurant industry, your interviewer is particularly interested in why you are applying to work for them.  This is an opportunity for you to show something you noticed or appreciate about their establishment.  Maybe you like the decor, or the variety on the menu.  Or when you have dined there the staff was very friendly.  If you are unfamiliar with the restaurant, spend time researching prior to your interview so you can successfully answer this question.

5. Why Should We Hire You?

With this straightforward question an interviewer is simply looking for your opinion; why would you excel in this position.  Answer with confidence and clarity.  This is a great opportunity to reiterate your strengths and past experience.  Wrap up the interview by authentically sharing why you want to work for the establishment.

Job: Working Chef/Kitchen Manager

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Hello, we’re Pacific Coast Hospitality and we’re searching for an ambitious and talented Restaurant Working Chef/Kitchen Manager to lead up this well-established, family-owned, restaurant brewery in beautiful McMinnville OR.

McMinnville, OR
McMinnville, OR

Market

Portland, OR area (McMinnville, OR)

Job Description

Are you seeking to get out of the rat race in the city? Looking for a more balanced lifestyle? A slower pace of life? Enjoy the outdoors?

Pacific Coast Hospitality is searching for an ambitious and talented Restaurant Working Chef/Kitchen Manager to lead up this well established, family owned, restaurant brewery in beautiful McMinnville OR. (McMinnville was named one of the top ten “Foodiest Towns in America” by Bon Appetite)

From the very beginning, on the cutting edge of the farm to table concept with all-natural Angus Beef that is raised on spent brewery grain and spring fed pastures, and an organically managed garden producing an average of 5,000 lbs. of seasonal vegetables for the restaurant.

We are dedicated to providing high quality farm to table cuisine for our guests. This is a full service, high volume, high quality brewery and restaurant focusing on fresh local ingredients.

Requirements

The ideal candidate must have the following to be considered:

  • 5 years plus experience working as Chef / Kitchen Manager in the upscale, casual dining segment
  • Casual, yet classically trained and Corporate experience/background a plus
  • Hands-on experience and culinary depth are important, as well as the ability to manage and inspire staff to higher levels of culinary quality
  • Candidate needs to be proficient in achieving budget cost controls, and labor goals
  • BUSY environment, candidate must have the energy and mental toughness to succeed
  • Ability to work in Excel spreadsheets and Word

Salary Range & Benefits

  • Salary – $60k – $75k (starting, based on experience level)
  • Attainable bonus program
  • Company supplemented health insurance
  • Annual performance and salary review
  • Balanced work / personal lifestyle including PTO program

Job Category

Restaurant Working Chef / Kitchen Manager

Job Type

Full Time

If this position seems like you – please click on the button below to submit your resume and cover letter.   We will contact you via telephone or email for an initial interview.

Submit Your Resume

“We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.“

Job: Restaurant Executive Chef

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

Market Tacoma, WA

Job Description 

Pacific Coast Hospitality has been retained to search for a Restaurant Executive Chef for our client, a high volume, and award-winning seafood concept that is casual, comfortable and affordable with a keen sense of Northwest style serving authentic, high quality and flavor-rich foods from Northwest waters, fields and ranches.

Whenever possible our Executive Chef uses local, regional, organic, free range, wild, and sustainable ingredients including locally farmed produce, Washington and Oregon poultry and beef, wild Northwest seafood, local artisan bread, and local microbrews.

A “Can Do, Guest Driven” service philosophy combined with Management and crew that have complete ownership for their results are the cornerstones of our business. In addition, we are active community members and deeply committed to are large, yet selective group of local charities, organizations and non-profits.

Requirements Ideal candidate will have the following:

  • Minimum of 5+ years’ experience managing a high volume, high service level kitchen with specific understanding of restaurant operations and financials.
  • A top line, guest focused mentality is a must!
  • Experience in managing a large management structure and employee base is required.
  • Strong culinary experience needed, high volume “foodie” experience a plus.
  • Ability to lead a team, assess strengths and develop individuals to succeed in their roles.
  • Up to date with food trends in the hospitality industry.
  • Ability to manage, anticipate and strategize on results.
  • Manages deadlines, communicates timely and effectively.
  • BUSY environment, candidate must have the energy and mental toughness to succeed.
  • Strong honesty, integrity and guest-oriented philosophy.
  • Strong kitchen organizational skills.
  • Personal and professional maturity is a key attribute.

Salary Range & Benefits

  • Salary – $60k – $85k (starting, based on experience level)
  • Generous and Obtainable Performance Bonus Program
  • Medical, Dental and Life Insurance
  • Annual Performance and Salary Review (6% wage increase possible)

Job Category Restaurant Executive Chef

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant Multi-Unit Executive Chef

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

Market Portland, OR

Job Description 

Pacific Coast Hospitality has been retained to search for a Multi-Unit Restaurant Executive Chef for our client, a small group of authentic neighborhood spots serving up creative and inspired food located in the greater Portland, OR marketplace. This is an outstanding opportunity for the ideal candidate to construct a great kitchen program for 3 separate kitchens, including creating menu items always cooked from scratch with locally sourced ingredients, build documented policies & procedures, and be intimately involved in helping grow an already well-established business.

Requirements Ideal candidate must have the following:

  • 2 plus years’ experience working as Chef in the casual dining segment
  • Must know and be passionate about food & beer
  • Demonstrated ability to lead all aspects of kitchen operations from recipe development to product ordering, storage and rotation, team member scheduling, kitchen equipment maintenance, etc.
  • Strong organizational and cleanliness standards a must
  • BUSY environment, candidate must have the energy and mental toughness to succeed
  • Passion for developing and mentoring a team
  • Track record of achieving financial results

Salary Range & Benefits

  • Salary – $55k – $75k (starting, based on experience level)
  • Generous and Obtainable Performance Bonus Program
  • Medical Insurance
  • Annual Performance and Salary Review
  • 401k Program

Job Category Multi-UnitRestaurant Executive Chef

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.