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hospitality

3 Ways You’re Making the Job Search Harder Than It Has to Be

August 12, 2016 by PCHblog

Anyone who has ever been on the search for a new job knows just how stressful the process can be. From analyzing every word on your resume to worrying over the time it takes to hear back after sending in an application, there is stress around every corner. Why would anyone intentionally make it harder than it has to be? The truth is that many of us do! Here are 3 ways that you’re making your job search more difficult than it needs to be.

You aren’t updating your resume for each application. Sure, the basic facts will always remain the same. Your last employer will always been your last employer and that alma mater is never changing, but there are some key things that should. You should determine with skills and experiences from past jobs to highlight based on the job description of the position you’re applying for. Maybe they’re looking for a kitchen manager with leadership experience? Be sure to highlight that specifically on the resume you submit for that opening.

You’re underestimating yourself. This one is what holds most people back. You see a long list of qualifications and duties on a job listing & immediately assume it isn’t for you without an extra second of thought. It’s important to take a step back and really look at your skills and experiences. Most of the time you’re more qualified than you think! If you meet most of the desired skills listed on a job posting, highlight them on your resume and go ahead and apply. Very rarely does anyone check every single box on the job description, so you’re only hurting yourself by holding back.

You don’t utilize professional staffing companies. Why wouldn’t you want the help of people who specialize in hiring and placing talent within your specific industry? Professional staffing companies work with both companies looking to hire and individuals searching for a job to find the best match for everyone involved. Many companies, like us here at Pacific Coast Hospitality, also offer additional services to help candidates put their best foot forward in the job hunt. Take a look at our candidate services here.

Filed Under: Recruiting Tagged With: Assistant General Manager, hire restaurant management, hiring, hospitality, hospitality management, pacific coast hospitality, restaurant, Restaurant Manager

PUTTING "HOSPITALITY" BACK INTO THE RESTAURANT INDUSTRY

April 17, 2016 by Steve Weber, PCH

Whether you own the finest dining in town or the cafe on the corner, what’s happened to hospitality in the restaurant industry?
True hospitality in a lot of cases is simply a lost art.  Not so long ago you would have been greeted at the door of anyplace, the gas station attendant would wash your windshield and the host would happily take your coat upon arrival for dinner.
For every owner, front of house host and server, we know what you see when dining out the good, bad and ugly of hospitality. So if it’s been seen, what’s the hold up to putting it in play on the job?
Perhaps the answer lies in the basics of hiring and what we do with new staff once we’ve hired them. Restaurants are very much transient employers. People come and go and, unfortunately, service is negatively affected by turnover. Unless you have figured out that regular and consistent training is the absolute foundation of your restaurant and your first priority, your guest experience will be inconsistent at best.
The key in hiring is to look for approach, attitude and true desire to serve over prior experience. If these core values are present and you take the time to develop and train your fledgling staff, your customers will notice and reward your restaurant with their business. Once you believe in and practice effective consistent training and recognize and reward your standouts, your restaurant will have a lasting powerful advantage over your competitors. This is a simple concept, yet too often overlooked with all the other important details in running restaurants.
Don’t let hospitality be a lost art in your restaurant. Develop a new game plan that begins with your staff understanding and practicing the nuances of what service really means and what your guest seeks. Train consistently, over deliver on each guest’s expectations and take pride in sustaining the magic.

Filed Under: Blog Tagged With: hire, hospitality, pacific coast hospitality, staffing

PUTTING “HOSPITALITY” BACK INTO THE RESTAURANT INDUSTRY

April 17, 2016 by PCHblog

Whether you own the finest dining in town or the cafe on the corner, what’s happened to hospitality in the restaurant industry?
True hospitality in a lot of cases is simply a lost art.  Not so long ago you would have been greeted at the door of anyplace, the gas station attendant would wash your windshield and the host would happily take your coat upon arrival for dinner.
For every owner, front of house host and server, we know what you see when dining out the good, bad and ugly of hospitality. So if it’s been seen, what’s the hold up to putting it in play on the job?
Perhaps the answer lies in the basics of hiring and what we do with new staff once we’ve hired them. Restaurants are very much transient employers. People come and go and, unfortunately, service is negatively affected by turnover. Unless you have figured out that regular and consistent training is the absolute foundation of your restaurant and your first priority, your guest experience will be inconsistent at best.
The key in hiring is to look for approach, attitude and true desire to serve over prior experience. If these core values are present and you take the time to develop and train your fledgling staff, your customers will notice and reward your restaurant with their business. Once you believe in and practice effective consistent training and recognize and reward your standouts, your restaurant will have a lasting powerful advantage over your competitors. This is a simple concept, yet too often overlooked with all the other important details in running restaurants.
Don’t let hospitality be a lost art in your restaurant. Develop a new game plan that begins with your staff understanding and practicing the nuances of what service really means and what your guest seeks. Train consistently, over deliver on each guest’s expectations and take pride in sustaining the magic.

Filed Under: Blog Tagged With: hire, hospitality, pacific coast hospitality, staffing

5 WAYS TO MAKE EMPLOYEES LOVE THEIR JOBS

April 6, 2016 by PCHblog

It’s no secret that employees want to love their jobs and when they love their jobs, it ultimately means less turnover for your business.  Whether you’re looking to increase employee performance for your longstanding restaurant or are just starting out on a new venture and at the core deeply desire to build a highly desired work culture, you are the key to making employees

love their jobs.
We’ve rounded up five sure-fire ways to help your employees love working for you:
1. Money speaks, but so do other benefits. Love what you’re seeing from a manager? Appreciate it with a small raise in salary.  Along with a higher paycheck, offer benefits of all types that help to engage employees in your company – whether it be a free meal during each shift or a company wide dinner on you, no strings attached, offer the perks.  Employees go where they are given the most, and that includes what is offered beyond just a paycheck.
2. Did you know what technology you have impacts employees view of working for you? Whether it’s the latest software or computers, employees view the technology that aids their job as a huge part of their decision to stay or go.  Get the latest, keep it cutting edge.
3. You want employees to see you as a leader? Cancel the useless meetings and when you do have mandatory meetings, make them worth it. It all goes back to item #1 on this list, employees want benefits and not just cash. Try catering a local competitor for your next mandatory staff meetings – see how it encourages your own staff to “step up their game” and stay above the competition. Plus, your employees will love a free treat and appreciate the time they didn’t spend in hours of meetings boasting of low productivity!
4. Go beyond what happens inside your four walls. Each employee you hire has personal goals and ideas for where they see their future going. Engage in conversations to help make their goals happen. As an employer you hold the power to develop leadership skills which can prepare each employee for their next step. Get creative about how you can offer extra responsibilities to create outstanding character and prepare them for what’s to come.
5. Tune in! It’s time you start listening to employee suggestions. Sure you’ve held that annual staff meeting where you note down suggestions, but listening to employees goes far beyond that. Need a place to start? Hang up an “Idea Board” where employees can easily write up problems and solutions to help make their jobs better – and follow through with helping to make solutions a reality.
After all it’s no surprise that employees who like their job, enjoy the company culture and respect who they work for will ultimately perform better.  Get started today creating simple and smart ways for employees to speak up and be heard, feel appreciated for their hard work and enjoy their job on a multitude of levels.

Filed Under: Blog, Recruiting Tagged With: Company benefits, Executive Chef, hire, hire restaurant management, hospitality, pacific coast, Restaurant Manager, washington state

AMERICA'S BEST EATS

February 8, 2016 by Steve Weber, PCH

America has spoke up! From East to West Coasts, the cities with the best food may surprise you.
To be a great food city, it helps to have a large body of water nearby, a classic dish or three, and a population with a fondness for drink.
 Measured by the Washington Post against a set of standards – for creativity, community and tradition, among other criteria – it’s here,  The Top 10 list of America’s Best Food Cities.
Ranking at the top, the Pacific Coast hosts a surplus of cities for dinning with specialty.  Claiming the top three spots, San Diego and Los Angeles follow Portland as America’s best food city.
Surprising? While normally the assumption of New York or Chicago would quickly come to mind, the Pacific Coast region is making a rise and a name for its’ grub.

Portland’s food scene does not disappoint, while continually keeping things a little more green with a strong reputation for being a republic of tree huggers with a surplus of dishes featuring local grown produce.  As one of the best places to enjoy everything from specified menus created by world renowned chefs to longstanding home style establishments, your pallet won’t go dull – and it’s no wonder Portland has been ranked America’s best food city.
What’s this mean for restaurant businesses and candidates looking for a career in the industry?
 The time is here to rise beyond the expectation of the nations best plates and explore future possibilities for new dining experiences.
Whether you’re on the horizon of expansion and need top chefs, restaurant mangers or are looking to expand your career to another level, we can help.
After 30 years of restaurant management hiring, we have the passion, the know-how and the network to bring you the best, fast.
To see the full list published by The Washington Post, check here.

Filed Under: Blog, Restaurant positions Tagged With: apply, Assistant General Manager, Company benefits, Executive Chef, General Manager, hire restaurant management, hospitality, hospitality management, Portland, recruit

AMERICA’S BEST EATS

February 8, 2016 by PCHblog

America has spoke up! From East to West Coasts, the cities with the best food may surprise you.
To be a great food city, it helps to have a large body of water nearby, a classic dish or three, and a population with a fondness for drink.
 Measured by the Washington Post against a set of standards – for creativity, community and tradition, among other criteria – it’s here,  The Top 10 list of America’s Best Food Cities.
Ranking at the top, the Pacific Coast hosts a surplus of cities for dinning with specialty.  Claiming the top three spots, San Diego and Los Angeles follow Portland as America’s best food city.

Surprising? While normally the assumption of New York or Chicago would quickly come to mind, the Pacific Coast region is making a rise and a name for its’ grub.

Portland’s food scene does not disappoint, while continually keeping things a little more green with a strong reputation for being a republic of tree huggers with a surplus of dishes featuring local grown produce.  As one of the best places to enjoy everything from specified menus created by world renowned chefs to longstanding home style establishments, your pallet won’t go dull – and it’s no wonder Portland has been ranked America’s best food city.
What’s this mean for restaurant businesses and candidates looking for a career in the industry?
 The time is here to rise beyond the expectation of the nations best plates and explore future possibilities for new dining experiences.
Whether you’re on the horizon of expansion and need top chefs, restaurant mangers or are looking to expand your career to another level, we can help.
After 30 years of restaurant management hiring, we have the passion, the know-how and the network to bring you the best, fast.
To see the full list published by The Washington Post, check here.

Filed Under: Blog, Restaurant positions Tagged With: apply, Assistant General Manager, Company benefits, Executive Chef, General Manager, hire restaurant management, hospitality, hospitality management, Portland, recruit

SEATTLE, WE’RE LOOKING FOR YOUR TOP KITCHEN & RESTAURANT MANAGERS:

September 15, 2015 by PCHblog

 

In today’s extremely competitive job market, we need all the help we can get to land a job anywhere, and that includes the beloved city of Seattle.
Seattle has got a name on the map for the home of Starbucks, the Seahawks and being a destination of constant rain… but that’s not all! Whether it’s the tourist destination hot spots or locally owned, specialty restaurants… there’s a place for hospitality hires to enjoy life and expand their career in this hub of the Northwest.
Throughout every neighborhood you’ll find a vast variety of restaurants and bars. “Out with the old and in with the new” has been the recent mantra with a steady stream of business development specifically in the hospitality industry – new specialty bars, wineries, casual and high end restaurants with more popping up all over this Northwestern city.
Here at PCH we recruit only the top talent.  As the fall season arrives, we have several outstanding positions open to fulfill for America’s top companies before the holiday rush takes over.  Sound like you could be the qualified candidate for one of our openings?
Inquire today to learn more and take the next step in your next career.

Filed Under: Uncategorized Tagged With: apply, Assistant General Manager, career, Company benefits, Eastern Washington, Executive Chef, Full Service, General Manager, hire, hire restaurant management, hospitality, Kitchen Manager, pacific coast hospitality, pch, washington state

SEATTLE, WE'RE LOOKING FOR YOUR TOP KITCHEN & RESTAURANT MANAGERS:

September 15, 2015 by Steve Weber, PCH

 

In today’s extremely competitive job market, we need all the help we can get to land a job anywhere, and that includes the beloved city of Seattle.
Seattle has got a name on the map for the home of Starbucks, the Seahawks and being a destination of constant rain… but that’s not all! Whether it’s the tourist destination hot spots or locally owned, specialty restaurants… there’s a place for hospitality hires to enjoy life and expand their career in this hub of the Northwest.
Throughout every neighborhood you’ll find a vast variety of restaurants and bars. “Out with the old and in with the new” has been the recent mantra with a steady stream of business development specifically in the hospitality industry – new specialty bars, wineries, casual and high end restaurants with more popping up all over this Northwestern city.
Here at PCH we recruit only the top talent.  As the fall season arrives, we have several outstanding positions open to fulfill for America’s top companies before the holiday rush takes over.  Sound like you could be the qualified candidate for one of our openings?
Inquire today to learn more and take the next step in your next career.

Filed Under: Uncategorized Tagged With: apply, Assistant General Manager, career, Company benefits, Eastern Washington, Executive Chef, Full Service, General Manager, hire, hire restaurant management, hospitality, Kitchen Manager, pacific coast hospitality, pch, washington state

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New Norms in Hospitality Hiring

February 13, 2024 By Steve Weber, PCH

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