Call Us · Text Us* · Submit your resume

Pacific Coast Hospitality

Corporate Operations Director

Job: Operations Manager / Franchise Consultant

by

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Portland, Oregon skyline | Pacific Coast Hospitality hospitality recruiters

Market Portland, OR

Job Description 

We have a unique corporate position to fill based in the Portland Oregon market, offering an excellent balance of career growth and quality of life. This position offers primarily “office hours”…no late nights, very few weekends. Yes…unheard of in our industry!

This small, entrepreneurially driven QSR coffee company is based in Portland OR, is expanding their franchise community, and is seeking an Operations Manager / Franchise Consultant to help lead their growth. Currently operating 19 franchise locations in 7 states, plans call for 4 new franchised restaurant openings per year. The organization is looking for a self-motivated, problem solving, experienced leader to drive operational excellence that delivers on their two brand’s mission statements. While ensuring that the main focus is on delivering a great guest experience, the ideal candidate will have a prominent and visible presence in the restaurants, teaching, leading and consulting with the current 19 Franchise Operators and their respective restaurants in order to help them achieve operational and financial excellence. This involves implementation of key initiatives, new products and systems, as well as completing business reviews and serving as a business advisor on sales, profit growth, cost management and guest service execution. The ability to build strong relationships with franchise operators to ensure that business operations and practices are in compliance with franchise agreements and Company standards will be essential to this role.

 

Requirements Ideal candidate must have the following:

  • A strong background in Multi-Unit Franchise Operations / Business Management within the fast food /coffee service restaurant industry. Both BOH and FOH experience is necessary.
  • Proficiency in food costing, labor costing and P&L analysis.
  • Restaurant management training experience.
  • New unit opening experience is highly preferred. Must be available to travel for new restaurant openings.
  • Proven ability to set goals and inspire store level teams and Franchise Owners toward personal improvement and operational development.
  • Positive and friendly attitude with the initiative to appropriately deal with Franchise Owners and employees in any situation – new store opening and on-going training and operations.
  • Outgoing, energetic individual who is performance driven and able to work independently delivering non-stop results.
  • Strong oral and written communication skills and excellent critical thinking/problem-solving abilities.
  • An individual who is detailed / action oriented and demonstrates high standards of integrity, trust, and ethics.

Salary Range and Benefits

  •  Starting salary $44k – $48k based on past experience and salary history.
  • Bonus Program
  • Annual Reviews including Salary Review
  • Paid Company Insurance
  • Paid Vacation

Job Category Operations Manager / Franchise Consultant

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant Corporate Operations Director

by

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitment

Market Seattle, WA

Job Description

A leading and growing local franchise of national pizza company is looking for a Corporate Operations Director candidate to lead and support franchise Area Supervisors, General Managers, for entire Washington State franchise area. Candidate must be located in greater Seattle area. Ideal candidate must possess experience successfully managing a group of fast food restaurants; be an excellent motivator and communicator; possess effective troubleshooting and decision-making skills; demonstrate excellent analytical and organizational skills; ability to multi-task and prioritize workload in a fast-paced work environment; and be a creative and persistent problem solver.

This company has been built on the values of a customer focused business plan, expanding from 5 to 30 units in 18 months. They continue to invest in their business with an eye to the future, building new locations, relocating stores, and aggressively remodeling many existing units, which are currently underway.

As the leader is pizza delivery, this franchisee strongly believes that teamwork allows them to achieve their goal of Proudly Making, Baking and Safely Taking GREAT pizzas and giving GREAT service to their customers. This means an intense focus on proven operational systems that ensure a great customer experience, providing service with smart hustle and superior product quality.

They’re passionate about being an employer of choice, lifting up the best in their organization and helping them to be the best people and leaders they can be. They believe it is important to be a part of something bigger than yourself and to strive to accomplish great things. With a keen eye on personal development and high standards, their goal is to be the #1 Company franchisee in the United States.

As they continue to grow, they are seeking results oriented, proven industry leaders to contribute to their ambitious plans and continued success.

Requirements Ideal candidate must have the following:

  • Successfully managed a group of fast food restaurants
  • Prior supervisory experience required
  • College Degree preferred
  • Valid driver’s license and reliable means of transportation
  • Good MVR and appropriate insurance
  • Excellent motivator and communicator
  • Goal oriented
  • Results and Task oriented
  • Ability to multi-task and prioritize workload in a fast-paced work environment
  • Effective troubleshooting and decision-making skills
  • Excellent analytical and organizational skills
  • Creative and persistent problem solver
  • Proficient in Microsoft office

Salary Range

  • Annual Salary $75,000 – $85,000
  • Performance Bonus Potential $20,000
  • Medical, Vision and Dental Insurance / Full Family Coverage / Company Pays Entire Premium
  • Mileage reimbursement
  • PTO 6 days for the first year and 12 days thereafter

Job Category Corporate Operations Director

Job Type Full Time

If this position seems like you – please submit a resume and cover letter through the form below. We will contact you via telephone or email for an initial interview.