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Pacific Coast Hospitality

Assistant General Manager

Job: Restaurant General Manager

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We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

Market Portland, OR (Vancouver, WA)

Job Description 

Pacific Coast Hospitality has been retained to search for a Restaurant General Manager for our client, a high volume, and award-winning seafood concept that is casual, comfortable and affordable with a keen sense of Northwest style serving authentic, high quality and flavor-rich foods from Northwest waters, fields and ranches.

Whenever possible our Executive Chef uses local, regional, organic, free range, wild, and sustainable ingredients including locally farmed produce, Washington and Oregon poultry and beef, wild Northwest seafood, local artisan bread, and local microbrews.

A “Can Do, Guest Driven” service philosophy combined with Management and crew that have complete ownership for their results are the cornerstones of our business. In addition, we are active community members and deeply committed to are large, yet selective group of local charities, organizations and non-profits.

Requirements Ideal candidate will have the following:

  • Minimum of 10+ years’ experience managing a high volume, high service level venue with specific understanding of restaurant operations and financials.
  • A top line, guest focused mentality is a must!
  • Experience in managing a large management structure and employee base is required.
  • Strong culinary and craft cocktail experience a plus.
  • Ability to lead a team, assess strengths and develop individuals to succeed in their roles.
  • Knowledge of principles and processes for providing unparalleled guest and personal services.
  • Up to date with trends in the hospitability business specifically restaurants.
  • Ability to manage, anticipate and strategize on results.
  • Manages deadlines, communicates timely and effectively.

Salary Range & Benefits

  • Salary – $70k – $90k (starting, based on experience level)
  • Generous and Obtainable Performance Bonus Program (First year guaranteed!)
  • Medical, Dental and Life Insurance
  • 401k Program
  • Annual Performance and Salary Review (6% wage increase possible)

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant General Manager

by

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitmentMarket Seattle, WA

Job Description 

We’ve received another exciting new search for the Seattle market! Our client, a local, privately-owned and operated company is searching for a top caliber, experienced Restaurant General Manager to lead their high-volume dining location that showcases casual, yet upscale Italian cuisine using only the finest local ingredients for their innovative high-quality food and beverage programs.

The General Manager is responsible for managing the daily operations and profitability of the entire restaurant.  This includes the training and development of both front and back of house management staff, scheduling, as well as meeting or exceeding budgeted sales and cost goals. In addition, the General Manager ensures excellence in guest satisfaction through effective training of staff and a commitment to a do whatever it takes attitude.

Requirements Ideal candidate will have the following:

  • 2 years of high volume, casual theme or above restaurant General Manager experience
  • Proven ability to lead a staff of 30 plus team members
  • Good working understanding of industry financials (building sales, product costs, labor management, etc.)
  • Excellent people and communication skills
  • Strong guest-oriented philosophy
  • Passion for developing and mentoring a team

Salary Range & Benefits

  • $65,000 – $75,000/yr. based on experience
  • Obtainable monthly bonus program (paid out 75% of time in 2017!)
  • Comprehensive benefits package including medical insurance
  • Annual Performance and Salary Review
  • Paid Vacation and sick time benefits
  • Flexible schedule, typically a five-day work week with two consecutive days off
  • Industry LOW turnover rate!
  • Good growth opportunities with local company

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant Assistant General Manager

by

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

Market Medford, OR

Job Description 

We’re looking for a dynamic Restaurant Assistant General Manager to join the team. We are an independently owned franchise business with a rare Management level job opening in a fast paced, quality QSR environment. Outstanding service, hospitality and attention to detail is a must. We offer industry leading wages and benefits. This family owned restaurant group is committed to the wellbeing of their team members and their quality of life.…. the standard is a 40-hour work week…. unheard of in the QSR world!

Do you have the drive to lead and coach an inspired and service-focused workforce? Enjoy engaging the community to grow your business? Then this fast-paced, friendly atmosphere is the place for you!

Requirements Ideal candidate will have the following:

  • 2 years Assistant General Manager or Shift Supervisor experience with a busy QSR concept
  • Ability to be self-directed and act with a minimum of direct supervision or oversight
  • Strong decision making skills, verbal communication, and guest focus
  • A strong track record of understanding and adhering to defined operational processes
  • Passion for developing local marketing, building great relationships within the community
  • Ability to motivate staff to excel in high-volume, time sensitive environment

Salary Range & Benefits

  • $36,000 – $40,000/yr. based on experience
  • Extremely obtainable bonus program ($8k) based paid by-weekly, monthly and annually
  • Consistent weekly schedule
  • Benefits package including medical insurance
  • Annual Performance / Salary Review

Job Category Restaurant Assistant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant General Manager

by

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

Market Portland, OR

Job Description 

Eclectic, funky, authentic…. this well-established (opened in 1999!), local, family-owned restaurant is searching for a top caliber Restaurant General Manager to lead their wildly popular Mexican restaurant and cantina. Offering incredible, always made from scratch food and beverage, with only the freshest ingredients selected for their guests. Our recipes come from all different regions of Mexico and some are even our own family recipes.

A firm hand in the overall operations of the restaurant is the topmost responsibility of this position, include motivating and coaching a dedicated staff to deliver an outstanding experience to our guests while upholding top-notch standards in food and beverage quality. Responsibilities also include other management tasks to ensure profitability and sound operations, such as quality staffing, inventory control and maintaining a clean, safe environment.

Requirements Ideal candidate will have the following:

  • 2-3 years of leadership in a casual theme or above restaurant
  • Proven ability to lead and motivate a tenured staff of team members
  • Ability and desire to build community relations and promote the growth of the concept within and outside of the four walls
  • Good working understanding of industry financials (building sales, product costs, labor management, etc.)
  • Excellent people and communication skills
  • Strong guest-oriented philosophy
  • Bilingual – English / Spanish a definite plus!

Salary Range & Benefits

  • Very competitive salary range is $50,000 to $65,000 based on experience
  • Generous and obtainable bonus program
  • Annual Performance / Salary Review
  • Work directly with the owner…no middle management!
  • Excellent Quality of Life balance

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant General Manager

by

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitmentMarket Seattle, WA

Job Description 

We’ve received another exciting new search for the Seattle market! Our client, a local, privately-owned and operated company is searching for a top caliber, experienced Restaurant General Manager to lead their high-volume dining location that showcases casual, yet upscale Italian cuisine using only the finest local ingredients for their innovative high-quality food and beverage programs.

The General Manager is responsible for managing the daily operations and profitability of the entire restaurant.  This includes the training and development of both front and back of house management staff, scheduling, as well as meeting or exceeding budgeted sales and cost goals. In addition, the General Manager ensures excellence in guest satisfaction through effective training of staff and a commitment to a do whatever it takes attitude.

Requirements Ideal candidate will have the following:

  • 2 years of high volume, casual theme or above restaurant General Manager experience
  • Proven ability to lead a staff of 30 plus team members
  • Good working understanding of industry financials (building sales, product costs, labor management, etc.)
  • Excellent people and communication skills
  • Strong guest-oriented philosophy
  • Passion for developing and mentoring a team

Salary Range & Benefits

  • $65,000 – $75,000/yr. based on experience
  • Obtainable monthly bonus program (paid out 75% of time in 2017!)
  • Comprehensive benefits package including medical insurance
  • Annual Performance and Salary Review
  • Paid Vacation and sick time benefits
  • Flexible schedule, typically a five-day work week with two consecutive days off
  • Industry LOW turnover rate!
  • Good growth opportunities with local company

Job Category Restaurant  General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant Assistant General Manager

by

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

photo: Seattle, WA — Pacific Coast Hospitality hospitality recruitmentMarket Seattle, WA (East Seattle)

Job Description 

An approachable, vibrant neighborhood restaurant that offers an experience less like a night out and more like eating at a friend’s place, offering rustic, innovative Pacific Northwest fare that is both comforting and indulgent. The kitchen utilizes Northwest-sourced ingredients, with big flavors and a menu that is always evolving, utilizing what is freshest and in season.

We are searching for a talented Restaurant Assistant General Manager to join this privately-owned restaurant tucked into downtown Redmond WA. Extraordinary interpersonal and customer service skills are a must. Focus is on the restaurant and bar operation which consists of managing: the brand, ensuring service meets the brand, managing alcoholic inventories, controlling costs as it relates to product and labor to ensure budget is met.

Requirements Ideal candidate will have the following:

  • Minimum 2 years of leadership (Manager or AGM) experience in in a high-volume environment.
  • A true passion for a fresh, local, sustainable menu.
  • Ability to communicate brand and food product to guests and monitor and enforce consistency in server delivery.
  • Ability to actively teach & motivate staff to excel in high-volume, close quarters environment.
  • Engage with guests, building and developing long lasting relationships.
  • Strong communication skills.

Salary Range & Benefits

  • $48,000 – $65,000/yr. based on experience
  • Quarterly bonus program specifically designed around you
  • Benefits package including medical insurance
  • Annual Performance / Salary Review

Job Category Restaurant Assistant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Job: Restaurant General Manager

by

We’re Pacific Coast Hospitality…we recruit the best, most qualified leadership talent for top hospitality organizations across the western U.S. and British Columbia.

Market Portland, OR

Job Description 

Eclectic, funky, authentic…. this well-established (opened in 1999!), local, family-owned restaurant is searching for a top caliber Restaurant General Manager to lead their wildly popular Mexican restaurant and cantina. Offering incredible, always made from scratch food and beverage, with only the freshest ingredients selected for their guests. Our recipes come from all different regions of Mexico and some are even our own family recipes.

A firm hand in the overall operations of the restaurant is the topmost responsibility of this position, include motivating and coaching a dedicated staff to deliver an outstanding experience to our guests while upholding top-notch standards in food and beverage quality. Responsibilities also include other management tasks to ensure profitability and sound operations, such as quality staffing, inventory control and maintaining a clean, safe environment.

Requirements Ideal candidate will have the following:

  • 2-3 years of leadership in a casual theme or above restaurant
  • Proven ability to lead and motivate a tenured staff of team members
  • Ability and desire to build community relations and promote the growth of the concept within and outside of the four walls
  • Good working understanding of industry financials (building sales, product costs, labor management, etc.)
  • Excellent people and communication skills
  • Strong guest-oriented philosophy
  • Bilingual – English / Spanish a definite plus!

Salary Range & Benefits

  • Very competitive salary range is $50,000 to $65,000 based on experience
  • Generous and obtainable bonus program
  • Annual Performance / Salary Review
  • Work directly with the owner…no middle management!
  • Excellent Quality of Life balance

Job Category Restaurant General Manager

Job Type Full Time

If this position seems like you – please click on this link to submit your resume and cover letter. https://www.pacificcoasthospitality.com/careers-in-hospitality/  We will contact you via telephone or email for an initial interview.

Restaurants Have Felt the Pressure

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With Labor Day come and gone, restaurant operators continue to wrestle with a tight market for employees, especially for back-of-house positions, a recent survey indicates.
More than two-thirds, or about 67 percent, of operators cited increased competition for workers as a key driver in rising costs in a recent survey.
The U.S. unemployment rate slipped to 3.9 percent in July and has hovered between 3.8 percent and 4.1 percent during the first seven months of the year.
Restaurants have felt the pressure.
Respondents of the survey, which represented all major restaurant segments, ranged in size from one unit to more than 500, and had employee bases ranging from fewer than 100 workers to more than 15,000.
Key findings of the survey included:
Turnover rates: Nearly half of the surveyed operators, or 46 percent, said turnover increased either “significantly” or “somewhat” over the past year. Nearly the same amount, 43 percent, said their turnover rates remained the same. Only 10 percent said turnover decreased somewhat or significantly.
Recruitment and retention challenges: Back-of-the-house workers were especially difficult to find, surveyed operators said, with 59 percent of respondents saying kitchen staff was the primary recruitment and retention challenge. Front-of-the-house roles were a distant second, with 28 percent of operators citing filling those as a difficulty.
Kitchen hiring challenges: Respondents reported the most difficulty finding line cook candidates (72 percent), followed by prep cooks (36 percent) and dishwashers (33 percent).
Dining room hiring challenges: In the front-of-the-house, servers proved most challenging to find, with 54 percent of respondents citing that position, followed by unit managers at 37 percent. “Respondents also commented on other jobs not on the list,” the survey noted. “These write-in jobs included bartender, cashier and, presumably because of the delivery phenomenon, phone operators that handle carryout and delivery orders.”
Worker motivation: “The vast majority of respondents, or 70 percent, said wages provide the most influential factor in motivating employees,” the survey found. “What does not motivate employees is the ability to get ahead in the company.” Only 11 percent of surveyed operators cited the potential for advancement as a motivational factor.
Promotions: Asked what percentage of their workers are promoted to larger roles within the company, nearly half, or 46 percent, said they promote up to a quarter of their current employees. Only 32 percent said they promote 26 percent to 50 percent of their employees, and 22 percent said they promote more than half their employees.
Time for training and onboarding: Half of the respondents said they spend more than 16 hours in training and onboarding of new employees, with another 30 percent investing eight to 16 hours.
Written harassment policies: Ninety percent of respondents reported their operations have a written policy on workplace harassment, and an additional 6 percent said they would soon have a policy.
Tipping: Two-thirds, or 66 percent, of surveyed operators, said they would not consider a no-tipping or service-included model.