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Pacific Coast Hospitality

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5 Ideas: Where to Find Top Employees

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You want to hire the best? So does everyone else. It’s not an easy thing to do and continually companies make hiring mistakes or struggle to find quality candidates. Hiring has its difficulties especially if your goal is to hire supreme restaurant managers and all you have is an hourly server budget to offer candidates.

So what can you do? Find the unpredictable talent.

Go against the grain and interview the candidates with resumes which are less than subpar. Find great talent not with the specific skills you need, but in character and work ethic – skills can be taught to complete task and drive your business forward.

Toss out the standard social stereotypes and find your next top hire.

 

Hire Military

You won’t regret an ex-military hire. The tried and true – trained up leaders are a hire which can adapt and will work hard. Whether you’re planning to hire a leader or were looking for a simple server, the military is one organization that places extreme emphasis on leader training and development.

An ex-military hire knows how to get it done – whatever it might be. They’ll be the ones to see the task through and make smart decisions whether involving only themselves or an entire team. Hire a veteran – you won’t regret the commitment to hard work they will bring.

 

Hire Recent Grads

You too were once the worker who didn’t have any experience and someone offered you that first job. Someone offered the chance and it was full on hard work to show that first employer you were a good gamble. New hires and recent grads are the young just entering the work force with eager hands and bright minds – you’ll gain high energy and enthusiasm by taking the risk on hiring the inexperienced.

 

Hire Post – Athletes

Similar to the recent grad, hiring a post college athlete might be your next best move. Every year approximately 400,000 student-athletes graduate from college and enter the job market. Athletes have worked within scholarship regulations and met national standards to compete in games. You’ll find these hires are self-disciplined, motivated, able to overcome defeat quickly and their heart beats to the rhythms of teamwork… who wouldn’t want to hire that type of character?

 

Hire layman Job Resume

You’ve seen the resumes and it’s fast food and warehouse job history – instantly you’re ready to put a pass on it…. But maybe not so quickly.

What are the skills you are really looking to hire? Good customer service? Attention to finite details? Teamwork savvy? The cashier at a worldwide fast food chain has been trained to display consistent customer service and the layman or warehouse worker has repeated the same processes over and over accumulating the ability to identify detail.

Don’t put a pass so quick on the unimpressive resumes from candidates.

3 Questions – Is a Hospitality Job Right for You?

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Almost 50 percent of adults say they’ve worked in a restaurant at some point in their lives. That means you aren’t alone in your job search. And really, there’s no secret to why there’s so many restaurant jobs – there’s simply a surplus of restaurants that continually need to be staffed with bartenders, managers, chefs and more. The industry is large and continues to grow no matter what city around the United States you live in. Regardless of your experience level, there are positions available all around the world in hospitality.

You might not be sure if a restaurant job is right for you – here are three questions to ask yourself to help clear your mind on whether you are a fit for the restaurant industry:

  1. Do you love people?

Bottom-line: It’s a service job – whether a restaurant manger, host, back chef or likewise, you work with people from all walks of life at all times. That comes with great perks and consequences all depending solely on who the guest are each day. A love for people is a must in the hospitality industry.

 

  1. How well can you handle change? And Constant change?

In a restaurant things change hour by hour, sometimes even minute by minute. Guest have different service needs, and some days will be crazy – how do you cope with sudden change? Does is leave your frazzled and confused, or are you easy – go with the flow?  Flexibility is a must have characteristic of anyone working in hospitality.

 

  1. How are your communication skills?

From front of house to the back with host, servers, line chefs and more all in-between, working is a restaurant is for the team player. No one person can make the hospitality industry flow without the help of others.  How’s your communication with co-workers?  Even more so, co-workers who are years apart in age from you or come from completely different backgrounds of life- the hospitality industry is a catch all style employer, no two hires are alike.  The ability to clearly and effectively communicate with those around is essential to the success of a hospitality career.

Top Ten Of the Highly Successful

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You want to hire only the best right? Exactly. That’s why we’ve outlined the top ten characteristics of the best of the best.  If you really want to bring success into your restaurant establishment or into your own life, here’s what the most successful ones around the world are believing and practicing.

 

  1. Self Will Power – Starting and doing the task on your own responsibility is hard. It’s not usually fun to get up and be the one to end the rest and get to work. Being a self-starter drives to results and success.
  2. Emotional Stability – When things go whack, how is the reaction? The best of the best are emotionally stable in all circumstances staying far away from gossip and drama.
  3. Loyalty – Honesty is the best policy, or so you may have heard.  But really, the top employees are the loyal ones to not only their company of employment, but to co-workers and customers.
  4. Optimism – Fight depression, bad attitudes and misery with optimism.  Attitudes are contagious; an attitude can either really be great and lift the mood of an evening in the BOH or tank it.
  5. Continual Communication – When communication is present, customers and co-workers alike learn to trust and respect what’s happening around them. Communicating is the key to success.
  6. Flexibility – When things don’t go as planned, the top hires do not fret but do whatever possible to change the circumstances and adapt for success regardless.
  7. Self Confidence – Not overly confident, but knowing the fine line of when self-confidence is needed, you’ll find the most successful people around the world are confident in their skills, knowledge and abilities.
  8. Well Networked – The best of the best know who to contact when help is needed.  Being well networked with those inside and out of the hospitality industry leads to greater knowledge and success.
  9. Reader – The reader is the leader. The more known, the greater the ability to lead well, try new things and respond to circumstances appropriately.
  10. Compassionate – The highly successful ones in the world have and show great compassion to others around them when facing struggles in and out of the workplace.

Top Companies. Hiring Today.

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Here at PCH we recruit only the top talent. We have two top hospitality businesses on the rise and experiencing expansion with the need for hires from Restaurant Managers to Executive Chefs and more.  The time is now to apply and be part of what will be two of the West Coast’s top businesses in 2014 and beyond.
JOIN THE FAMILY TRADITION : 
Love the old school way of business and time-honored hospitality? A business where each team member is part of the family in spirit and strives in an encouraging, developmental environment?
Founded on the principles of honesty, integrity and hard work, this company is seeking serious team players looking for a long-term career.
With locations in twelve states, this company is well established; rock solid and has great opportunities for career advancement for all management leaders.
And the food? Just like at your grandmother’s kitchen – home-style, special recipes, bold and zesty flavors with a dash of Italian goodness tossed in.

APPLY TODAY

 

EAT | DRINK | CHEER :

Passed down from one generation to the next, this family has been in the hospitality industry for decades and knows what makes the best, simply the best.
An oldie but a goodie, this multi-unit concept is gaining fast traction of growth and expansion with its recent rebranding and new units opening later this fall.  This isn’t your typical pub & grill style establishment, but so much more.  They’re continually keeping a loyal client base, yet attracting new diners to this noted, benchmark of success in the local restaurant industry.
They’re looking for sharp, forward thinking, high integrity, positive attitude people who want to grow with their company.
With a little of both classic and modern style, guests will enjoy a Bavarian – American cuisine specializing in contemporary German fare.

APPLY TODAY

Relocation: What You Need to Know Before You Commit to The New Job & New City

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Are you top talent that is sought after for a top job? Then you may be making the move to a new city sometime soon. What would it take for you to pack up in cardboard boxes and head on out of what is your normal now-a-days?
Employers are increasingly willing to spend money on relocation fees to attract prospective talent, even it if means a significant rise in costs to their business, a new study shows.
In a survey of 2,417 hiring managers and human-resources professionals, one-third of respondents said their companies have paid to relocate employees to their cities in the past two years, according to CareerBuilder.com and Apartments.com. (Inc.com)
But is the compensations for the move worth the hassle and inconveniences of starting life over in a new city worth it? May the leaving of friends, family, home, favorite restaurant and events, can that change be compensated?
Beyond the initial move and shock of a new location, there’s more variables to consider before taking a new job and packing up.
What is where you work now like and how is it going to be at the new place? It is likely the workplace culture will change more than you ever dreamed. You can be doing the exact same job, but the people you work with, report to and manage will be different. What’s the work culture of the new gig? and are you going to like it? If the answer is no, you may not want to relocate and keep looking for a different job.
Avoid potential disaster and research the cost of living. Compare with your current cities rental, gas and necessities pricing. Moving may double your cost of living or cut it in half.
Likewise, what would the differences of the two be geographically, seasonally, etc.  Are you a biker and hiker? Moving to a city with snow 9 months out of the year may not be your best option. Consider the lifestyle you are agreeing to with a new job.  
 
There’s a lot to consider before relocating. What would it take for you to relocate?
 

Relocation: What You Need to Know Before You Commit to The New Job & New City

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Are you top talent that is sought after for a top job? Then you may be making the move to a new city sometime soon. What would it take for you to pack up in cardboard boxes and head on out of what is your normal now-a-days?

Employers are increasingly willing to spend money on relocation fees to attract prospective talent, even it if means a significant rise in costs to their business, a new study shows.

In a survey of 2,417 hiring managers and human-resources professionals, one-third of respondents said their companies have paid to relocate employees to their cities in the past two years, according to CareerBuilder.com and Apartments.com. (Inc.com)

But is the compensations for the move worth the hassle and inconveniences of starting life over in a new city worth it? May the leaving of friends, family, home, favorite restaurant and events, can that change be compensated?

Beyond the initial move and shock of a new location, there’s more variables to consider before taking a new job and packing up.

What is where you work now like and how is it going to be at the new place? It is likely the workplace culture will change more than you ever dreamed. You can be doing the exact same job, but the people you work with, report to and manage will be different. What’s the work culture of the new gig? and are you going to like it? If the answer is no, you may not want to relocate and keep looking for a different job.

Avoid potential disaster and research the cost of living. Compare with your current cities rental, gas and necessities pricing. Moving may double your cost of living or cut it in half.

Likewise, what would the differences of the two be geographically, seasonally, etc.  Are you a biker and hiker? Moving to a city with snow 9 months out of the year may not be your best option. Consider the lifestyle you are agreeing to with a new job.  

 

There’s a lot to consider before relocating. What would it take for you to relocate?

 

Who to Promote and Who to Demote:

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Summer turns the corner and the fall season will soon arrive. Changes to your staffing roster will come as severs head back to school and others take alternative jobs. You’ll have spaces for promoting and demoting to once again create the best team of hospitality individuals.

We’ve outlined a few tips for how to know what traits not to pass up, but rather to promote!

-It’s the hospitality industry, self-serving doesn’t fit. Those who are servers, not self-serving are the ones you want to promote. How do they work with a team- always putting others before themselves and willing to stay late/ come early to get the job done? They’re keepers. People rarely accomplish anything great by themselves – it’s a team of players all working together for one end goal.

Great hospitality companies serve their customers first, always. By serving the customer best, they ultimately serve their business growth.

 

-Attitude is everything, or at least 90% of things. The worst of situations can be made better with a good attitude. Optimist are the ones to promote. Optimist add energy to every situations, pessimist drain it all away.

You’ll find the optimist as the one already doing the job they would once promoted- they don’t wait to be told how to make things better or what can be done for them to succeed. They just see the needs and do them without fear of failure.

 

-Leaders think long-term, not just about today. The one you want to promote gets the big picture and sees the future as positive and with much opportunities for grown and development.

 

-Can they teach others? Then you’ll want to promote them. The best people like to share the knowledge rather than hoard it for their own good. When teaching happens a team is built. A team that is educated the same begins to formulate relationships that are far beyond the J-O-B but are built on a foundation of learning, expanding and development.

BIG PROMOTING TIP: Consistency is a trait to never pass up – when you see consistency, there is nothing like it. Consistency carries teams through good and bad seasons. Consistency is the key to sustainability. Where there is consistency – there is a leader and followers forming right behind. As humans we crave dependability and a continual strand of sameness.

 

Considering a Move? Spokane Could Be Home.

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Life in Spokane.
Known as the Lilac City, Spokane Washington has been ranked as one of the nation’s top places to live. It’s low cost of living standards and location on the Spokane River, there’s a little bit of everything in this Northeastern Washington city.
Spokane can be recognized by it’s unique set of neighborhoods all with a vast variety of culture, food, shopping and living.  From downtown neighborhoods like Riverside and Hillyard, the city of Spokane hosts incredible history and architecture.

Throughout every neighborhood you’ll find a vast variety of restaurants and bars. “Out with the old and in with the new” has been the recent mantra with a stead stream of business development specifically in the hospitality industry – new specialty bars, wineries, high end restaurants and more popping up all over this Northwestern city.

Life in Spokane is heavily influenced by it’s climate and geography – with four seasons, and close to rivers, mountains and lakes, there’s plenty of boating and swimming as well as mountain skiing, hiking and sightseeing.

Spokane is big enough to host many amenities of a larger city, but small enough to support all the best annual events and traditions with a small town atmosphere.

 

For a full list of Spokane Job Openings – Inquire Here.