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Where The Local Flavor Is… That’s Where The People Are!

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The rise of local establishments giving guests a farm to fork experience has been increasing in the last few years all throughout the restaurant scene. So much so, that we consistently make it a priority to work with some of the best and most unique local and independent restaurants.

What’s the hype about independent restaurants and where is it coming from?

Millennials love local flavor

The more organic, fresh and just picked from out back the menu can get, the more young people are going to like it. As a rising trend in the restaurant industry, the local sourcing and flavors is something chain restaurants just can’t offer.

Television Shows Featuring Hidden Gems

Some of the hottest television shows today are centered around trial and error at a variety of local restaurants. Take “Diners, Drive-ins and Dives” on the Food Network for example, it’s become a badge of honor to be featured as the latest funky, fresh and local restaurant for all to try. There are countless other shows on the Food Network, Cooking Channel and other channels highlighting interesting local restaurants. Much like how HGTV has impacted the way we all shop and buy houses, the Food Network has impacted the way diners pick restaurants.

Do you deliver?

Consumers clearly want food to be delivered directly to them and the trend is being aided by apps which offer anything at any time to anywhere. It’s the biggest single trend in the industry, and many in the business are studying the rising trend. But when it comes to local establishments, diners have demonstrated a willingness to pay higher prices for local cuisine and fork over an extra buck or two for delivery.

Social Media

Have you left a review? Local establishments spread like wildfire by the reviews diners are leaving. Reviews on Google and Yelp remove the risk factor associated with picking an unknown local restaurant. Social media spreads the word about these restaurants more efficiently.

None of this is to say that chains can’t gain a rise in popularity. They can, but general trends show that independent establishments are the newest hotspots.

Pacific Coast Hospitality has partnered with great locally owned and operated independent restaurants and food outlets and will continue for the long haul. We pride ourselves on seeking leadership that meets the demands of the unique industry and enjoy the creative career opportunities each position offers.

Seattle – More Than a Rainy City

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Rain or shine, Seattle knows how to have a good time… do you??
Known for far more than umbrellas, Seattle is an urban city surrounded by natural beauty and a surplus of lifestyle that will entertain.
While, it is a must for tourist and residents alike to at some point experience the Space Needle, Pike Place Market, and the Seattle Great Wheel, Seattle has so many more sights to offer within the city proper and beyond.  Take a trip to Woodinville for Washington wines where you won’t be disappointed by what comes off these vines.  Or load up on the Victoria Clipper for an awe-inspiring trip to Canada because you are oh-so-close… just don’t forget your passport.
Seattle is a sightseer’s paradise and a food-lovers dream.
Throughout Seattle you can endlessly explore and gain an inside edge on the best culinary stops-whether that means beating the line for a specialty at Pike’s Place Market or sampling a neighborhood’s best banh mi sandwiches.
From beers to burgers and local fish selections to that can’t-deny-it, good dessert, there’s never too few places to try for your next night out.
Beyond the amusement of the city itself, the economy of Seattle is booming just along with its’ people’s love for the city.  As the population grows, families move in and outsiders begin to call this place home… Seattle has a lot to offer.
There’s one thing we can guarantee about Seattle, there’s no such thing as a rainy day in to get you down.
Find your opportunity by searching our latest job openings throughout Seattle.

San Francisco – The Home of a Little Bit of Everything

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Why do people love San Francisco? It starts with the sights and ends with the vast array of communities to explore, dine and experience one of a kind events at.
It’s the home to a little bit of everything. Whether an afternoon on the bay or taking the trolley through the hills, this city always surprises.
San Francisco is made up of 49 square miles of long boulevards, curvy streets, hidden alleyways and lots of hills.  You’ll find zipping around the city without a car is not only easy and affordable, it’s actually more convenient 99% of the time… or at least that’s what the locals claim.
San Francisco’s restaurant scene is always hot, and 2017 is no exception. It can be a lot for even locals to keep track of.  From hearty comfort food to Michelin-starred fine dining, there are restaurants for every palate.  You just have to find your favorites!
And just because the sun doesn’t always shine on the Golden Gate Bridge, there’s plenty to keep entertained with an umbrella in hand.  Whether it’s City Hall, The Railway Museum or shopping at the Ferry Building, you won’t be left to wait for the sun to have a little fun.
Beyond the amusement of the city itself, the economy of San Fan is booming just along with its’ peoples love for the town.
Find your opportunity to live in the city that has a little bit of everything by searching our latest job openings throughout San Francisco.

How to Handle Negative Team Members

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The secret to limiting employee turnover? Well that’s a happy team of course! Unfortunately, it’s not always easy to keep everyone happy. A great work environment with a reasonable schedule and generous benefits are always a positive start, but what about how the other team members themselves behave? This is where keeping your staff happy & the workplace enjoyable can get tricky. As they say, one bad apple can ruin the whole bunch!

Here are a few tips for dealing with some of the most common types of negative employees.

The Gossip

This is probably the most common type of negative team member and the one that we’ve all worked with. A gossip has to spread the latest news, and usually has very little regard for facts or other people’s feelings. Maybe it’s something personal about a fellow employee that leaves the other person feeling isolated from your team. Or a business related rumor to spark fear in the rest of the time, such as hearing that layoffs are looming. This behavior does nothing but leave your staff on edge.

It’s best to handle a gossip gently & not feed into any rumors yourself, but stay above them. If a staff member comes to you concerned about layoffs or other company issues that simply aren’t true, put it to rest by answering their questions with facts. Let them know that you appreciate them making an effort to seek truth in their concerns and encourage them to help stop the spread of any unsubstantiated rumors in the future.

Your best allies in dealing with a gossip are facts and other team members committed to stopping the rumor mill.

The Victim

This negative personality is another that can cause a lot of harm within your team, and it can be hard to pick up on at first. It can start innocently. The sous chef who messes up a full night of prep, but says it’s because he wasn’t given the instructions clearly. The waiter who leaves your dining guests without food for far too long, but the hostess oversat his section.

Any of those things can easily be truth and happen in restaurants every night of the week. When it becomes an issue is when you start to see a pattern. The same person making mistakes & those mistakes always being the fault of something or someone else. This behavior can infect your team as staff who are doing their jobs properly will get tired of being falsely blamed for issues & having to pick up the slack. It can be hard to address, because no one wants to be told that they are being negative or called out directly for not taking ownership of problems. You can try empathy while also asking “What could you have done differently to make sure this doesn’t happen again in the future?”. This allows the employee to see that they can change their circumstances without creating any negative feelings.

The Negative Nancy

No matter how great things are for your business and team, the negative nancy is going to find a problem and be sure to point it out. We’ve all worked with this person before. You just passed a new income goal & are excited to share the news, but they respond by telling you how much harder it will be to reach the next one. Or you’re booked out for reservations all weekend for the first time this year, but they’re quick to let you know how long & difficult those nights will be in the kitchen. It can make you and your employees hesitant to share good news for the fear of having the wind knocked out of their sails. Over time it also creates a negative outlook for the entire team, which will obviously impact your business. This behavior is best addressed head on, as difficult as that may be. Gently explain to this person how their responses and behaviors are affecting the time.

Most of the time, negative nancys don’t realize just how gloomy they’re being. If pointed out in the right way, you can help them correct the behavior & become a more supportive part of the team.

Consumers On the Move… Quick Service Restaurants On the Rise

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Swing by the taco shop or made to order sandwich place down the street to rush in and grab a quick bite to eat… it’s the common routine for many at breakfast, lunch and dinner. But it’s more than a quick place to grab some grub.
Fact is, fast casual dining establishments are currently the fastest growing foodservice segment globally. According to new research, consumer foodservice sales grew 5.7 percent globally in 2015, and within that growth, QSRs grew 10.4 percent, being the highest rising segment in the industry as a whole (Euromonitor).

PCH is working with a variety of QSR and fast casual brands which require superior candidates to rise with the demands of the industry and thrive in a unique environment. More than just a job placement, often these QSR and fast casual concept dining brands go far beyond the walls of their company are very involved in their local communities and place great emphasis on their teams social responsibility to the surrounding areas.

These openings are for the placement of candidates who don’t fit the mold of traditional or cookie-cutter idealistic and routines. We’re placing candidates who are unique in their passion for hospitality and personal development. musical Eclectic, artistic, diverse… come one, come all, if you are a breakout from the mold of standard we have a career fit for you with our latest openings.

It takes a special kind of manager to be able to keep up with the rising demands of consumers at each and every quick service restaurant. The ideal candidates for quick service restaurants must possess a track record and passion for delivering outstanding guest experiences, mentoring and developing others and thrive in an environment of rapid expansion and personal development. Our leaders which we place with pride at every restaurant position must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management.

Do you have the skills, determination and commitment it takes to take a QSR to the next level and meet consumer demands?

Some of the leading fast food brands have taken initiatives which aim at adopting the traits of some of the successful fast casual upstarts, to defend their market share. From upgrading menu items to creating on-the-go options consumers are not far from the newest and easiest places. Along with exceptional menu items, it’s all about the atmosphere of the QSR, the more trendy the space the better.

Pacific Coast Hospitality is looking for candidates who are ready to take on the QSR industry. Candidates who want to engage in initiatives to adopt the trends of fast casual upstarts and candidates who are ready to emerge in a QSR at the core.

PCH represents a unique sector of the QSR industry with job openings in privately owned and regionally operated establishments. Many are grounded and pride themselves in serving locally sourced ingredients and fresh, made from scratch menu items. Most of these QSR establishments have been recognized on industry lists like Top 100 Brands, Top Growing Brands, Hottest New Concepts, and similar. All are emerging and growing, placing their stake in the QSR industry as a whole.

Are you ready to rise with the fastest growing foodservice segment globally? The opportunities are at your fingertips.

What’s On Tap?

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Craft beer continues to be one of the hottest trends of 2016 within the restaurant industry. This has restaurant owners flocking to microbreweries local and global to take advantage of what’s offered. Once thought of as a man’s drink, women have taken a stake in the beer industry ensuring their popularity and preferred beers are made available too.

Millennials are keeping the craft beer industry in the rise, with a strong demand for authenticity, taste and a good story behind the origination of what they’re drinking when dining out.  It’s no secret, millennials loyally support businesses that make a difference.  Millennials like to feel unique, and drinking locally made, regional craft beer does just that.  Once they’ve found their favorite beers, they will return time and time again to drink it. When it’s on your restaurant’s menu, that means they’re ordering your food, because beer drinkers are often hungry too… can you hear the tab adding up yet??

Studies show that craft beer drinkers spend more money than traditional beer drinkers.  GuestMetrics shows, the average guest check that includes food and a craft beer drinker’s food and beverage check rings in at $86.00.
With the loyalty and increase in sales craft beer drinkers bring, what can you do to gain the advantages too?
Step up your drink menu! Offer small-batch beers from local brewers within your community and around the world.
Match your beer selection to the season… can we say pumpkin ale?
With your seasonal selection, offer some pairing on the menu matching what drinks best with what fare.
Bottom line: craft beer drinkers spend more money and are often more loyal customers. So, what are you waiting for?
Along with the rising trend of craft beer, PCH is part of the movement offering exciting careers with some of the west coast’s hottest crafts breweries.
Inquire today about our latest opening.

We’re expanding… East!

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We’re expanding… East!
Beyond the sunny coast of California, the warm shores of Hawaii, the Emerald City of Seattle and everywhere in-between, Pacific Coast Hospitality is honored to be selected and retained by the prestigious Sun Valley Resort to locate the ideal candidate to fill their Food and Beverage Director position.  Often the setting of seasonal homes for the rich and famous, Sun Valley Resort is the largest, privately owned ski resort in America, catering to the most discerning of guests.
The seasons in Sun Valley may change, but one thing never does: The mountains come with a to-do list as tall as they are. Winter slopes and summer escapes, adrenaline junkies and those on a mission to find some peace, it’s all simple pleasures and luxurious indulgences.  Home of the first ski resort to build a chairlift, countless Winter Olympics medalists, and the largest automated snowmaking system in the world, the buzz of innovation and excellence is ever present.  Maybe it’s the 300 days a year of sunshine giving it the name “Sun Valley”, or the small town feel of Haley and Ketchum, an outdoor area of surplus options….no matter what brings guest to the mountains, alpine living and vacationing works up an appetite.
There’s no denying, the restaurant industry in Sun Valley is not missing a beat and we are proud to now be representing world class clients in this famous mountain resort mecca. With stores and restaurants all within walking distance, owned and operated by mostly locals, Sun Valley is filled with flavorful and unique dishes.  The dining scene serves up a diverse mix of saloon style rib-eyes with pride-of-Idaho potatoes, delicious Italian, Asian-fusion, contemporary comfort food or the mountain town staple beer and burger combo.
We’re proud to be trusted by companies both big and small and believe that our experience and unique recruiting process will deliver a matchless dependability for many in Sun Valley. We’re not the usual hospitality recruitment firm. We find people not typically found through traditional channels. As we know the market, make connections and serve our clients again and again, it’s time we expanded east, welcome to Sun Valley!

3 Ways You’re Making the Job Search Harder Than It Has to Be

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Anyone who has ever been on the search for a new job knows just how stressful the process can be. From analyzing every word on your resume to worrying over the time it takes to hear back after sending in an application, there is stress around every corner. Why would anyone intentionally make it harder than it has to be? The truth is that many of us do! Here are 3 ways that you’re making your job search more difficult than it needs to be.

You aren’t updating your resume for each application. Sure, the basic facts will always remain the same. Your last employer will always been your last employer and that alma mater is never changing, but there are some key things that should. You should determine with skills and experiences from past jobs to highlight based on the job description of the position you’re applying for. Maybe they’re looking for a kitchen manager with leadership experience? Be sure to highlight that specifically on the resume you submit for that opening.

You’re underestimating yourself. This one is what holds most people back. You see a long list of qualifications and duties on a job listing & immediately assume it isn’t for you without an extra second of thought. It’s important to take a step back and really look at your skills and experiences. Most of the time you’re more qualified than you think! If you meet most of the desired skills listed on a job posting, highlight them on your resume and go ahead and apply. Very rarely does anyone check every single box on the job description, so you’re only hurting yourself by holding back.

You don’t utilize professional staffing companies. Why wouldn’t you want the help of people who specialize in hiring and placing talent within your specific industry? Professional staffing companies work with both companies looking to hire and individuals searching for a job to find the best match for everyone involved. Many companies, like us here at Pacific Coast Hospitality, also offer additional services to help candidates put their best foot forward in the job hunt. Take a look at our candidate services here.